You can have someone call me at 9am pst today to discuss. * * I encourage others who experience similar problems to do the same. Use our Store Locator to find Verizon stores that recycle mobile devices and mobile cables and charges. Spent over an hour tonight (again) trying to work this out. Verizon trade in problem. Need help. : r/verizon - Reddit I am waiting one more day before I submit my complaint to both the FCC and WA State Attorney General. Final payout can vary depending on what shape the phone is in. If you use your own shipping materials, you must securely pack and label each device in its own package. The wait is over the biggest Verizon 5G upgrade campaign ever To apply for this kind of trade-in you must be logged in to My Verizon. We're looking forward to working with you! They verified my address each time (also, the address clearly worked to send the new phones - so there is no excuse for the trade-in kits to not arrive correctly). Here's where to find the UPS QR code: The code displays during your trade-in request. Not a problem. Which is better (and why). Excludes Verizon Prepaid plans. You can put it toward a tableteven a smartwatch. So I was offered $800 through 24 months for my iPhone XR. iPhone is a registered trademark of Apple Inc. Trade-in your phone, tablet, smartwatch or other device now. I paid for my own shipping envelopes. upgrade. Thank you for reaching out to us! Yes, Verizon accepts devices with cracked screens, but you won't get as much money for them as you would if it was in good condition. Trust me, don't waste another second with the customer service agents. Please, send us a DM, so we can address all your concerns. How to Win a Complaint Dispute With Verizon Wireless. The other day, I noticed, they appraised my phone for $142. Use your submission ID or the email address that you used when you first made your trade-in request. Mobile device and phone trade-in guide | Verizon Each time the customer service rep assures me that this is very unusual, and they will resolve it for me and "not to worry", that I will be credited the full amount of the promised trade-in. Goodness! Please, send us a Private Note, so we can open your account, and get you taken care of right away! Excludes Verizon Prepaid plans. The reps on the phone couldn't figure this issue out. Enter your mobile number. Get up to $500 when you. Certified Pre-Owned Phones: Frequently Asked Questions, Should I trade in my old phone with Verizon or sell it?? Due to inactivity, your session will end in approximately 2 minutes. Remember my username. 5 Things To Know Before You Buy a Cell Phone at Costco Wholesale Note that I have all this documented in a chat. Verizon is being shady as hell rn. You may get connected to management as you are running into a meeting or dropping the call. After 6 months of ongoing problems, false promises, and inability to get a hold of a manager, supervisor, or anyone who could escalate the problem, I filed a complaint with BBB and got a response from BGCO Executive Escalations at Verizon, with a direct phone number and email for a singular contact who was willing, and able, to address my problems. After a week or so I started receiving e-mails from Verizon that "we updated your trade-in value". If you qualify, you can jump straight to the good stuff and continue shopping with a credit on your order. Visit our Activate your mobile device FAQs for more information. Extend your session by clicking OK below. or put that toward a. device. Hello! To trade in a device that's on an active line and keep the line active, you must first swap another device onto that line. I wasted months and days and hours of my life trying to sort out issues with my trade-ins. They basically said the store personnel and I were wrong, but they understood and were very sorry. If your mobile device has no trade-in value, you can recycle it. * You can also use your credit toward a. Great deal right? Choose from our 5G unlimited plans - all on the same easy-to-manage account. Sign in to the Verizon Community - Verizon Community wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. You'll see the options that apply to your trade-in during the ordering process. Almost anything Verizon sells. Nothing moves as fast as technology: Todays high tech is old news tomorrow. I am exhausted and frustrated. I then picked the Samsung Galaxy S22+ for my new phone with Verizon. Have a phone you love? That is a standard industry practice. Customer Service Rep. 04-23-2023 11:13 AM. Verizon Class Action Claims iPhone Promo Scam I want to report that I did begin conversation with several Verizon employees via the messaging and secure chat feature. Go to the Trade-in page to get started or visit our Trade-in Guide for instructions. Re: $800 Verizon Trade-in issue 2021-2022 - Page 4 - Verizon Community Stores Add, manage, and cancel all your subscriptions in one place. Dial 1-800-922-0204 from your home telephone only. It is terrible to read about your experience trading in your phone, jennk1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/b\/b6\/Win-a-Complaint-Dispute-With-Verizon-Wireless-Step-1.jpg\/v4-460px-Win-a-Complaint-Dispute-With-Verizon-Wireless-Step-1.jpg","bigUrl":"\/images\/thumb\/b\/b6\/Win-a-Complaint-Dispute-With-Verizon-Wireless-Step-1.jpg\/aid99314-v4-728px-Win-a-Complaint-Dispute-With-Verizon-Wireless-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

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