This is a required value within the Protocol and you will need to check your code to ensure that you are sending this information for each transaction you register with Sage Pay. Integrate Your Own Form | Elavon Developer Portal Extracting arguments from a list of function calls. You need to ensure that you always send a value within the RelatedSecurityKey field when sending an automated REFUND, REPEAT or AUTHORISE request to Sage Pay from your sever. This system messgae is generated when the currency you have selected in your POST does not support minor currency units. Your transaction registration must contain a Description field which contains a brief (100 characters or less) description of the transaction being performed. Returned when a transaction is declined or rejected. Requested Range Not Satisfiable : The request included a Range request-header field, and none of the range-specifier values in this field overlap the current extent of the selected resource, and also the request did not include an If-Range request-header. You will only be able to enter up to 50 characters in the card holder name box on the payment pages. The related transaction that you are attempting to send a RELEASE or ABORT POST to is not a DEFERRED transaction. The credit or debit card number entered must be that of the card type selected before proceeding to enter the credit or debit card number. The TxType requested is not supported on this account. Check the content of the field you passed to ensure the e-mail address is valid. The encryption method is not supported by this protocol version. No further action needed. You will need to ensure that your code is passing either a value of 1 (Allow Gift Aid) or 0 (Do not Allow it) within this field. Your transaction has been Registered successfully and will need to be authorised to be sent for settlement. Please provide different value. This could have been caused by the information posted to the Sage Pay server or by an issue with the Sage Pay server. invalid_scope: This error occurs when the scope provided is invalid or unknown. as outlined in our Protocols. invalid_request: This error occurs when a required parameter is missing, invalid or provided more than once. The TxType field (also called PaymentType in very old protocols) should contain the type of transaction you wish to perform. The Amount is outside the mininum and maximum limits. Please use mobile device to refund transaction. A value greater than zero indicates a decline or an error. The Delivery City contains invalid characters. As detailed above the card security code will consist of either three or four digits only depending on the card type selected. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Every transaction registration that is sent over to the Sage Pay systems must have its own unique VendorTxCode. You will need to check your code to ensure that you are providing us with a Billing Address field confirming the customer's cardholder address to where the card is registered. This URL must be http:// or https:// and be less than 255 characters long. The VPSProtocol value is not supported by the system in use. The SecurityKey value should contain 10 alphanumeric characters and you must always pass this value within the RelatedSecurityKey field when posting your transaction registration over to Sage Pay. Any other values or characters will not be allowed and will result in this error message. Also, check your code to ensure that you are only sending numeric values within this field and that no letters or invalid characters are contained. You can only return reports at monthly intervals. You will need to check your code to ensure that you are entering numeric values only and that no letters are being passed over. The BillingAgreement flag is invalid. This system message is only generated if you are using the Direct integration method and the card type field you are submitting to us is the incorrect length. The original transaction was carried out by a different Vendor. The NotificationURL should ONLY respond with a Status field, a RedirectURL field and optionally a StatusDetail field. Just for some context, Apply3DSecure values are: 0: Use the default setting on the Sage Pay System; 1: Force 3D-Secure checks and use appropriate rules is too restrictive. The VendorTxCode has been used before for another transaction. SagePay and Spektrix - Support Centre The MM and YY values should also be valid month and year numerics, for example the MM values should only ever be between 00 and 12 and the YY values should only ever be between 00 and 99. The card number that you have entered cannot be validated and/or identified by the Sage Pay systems. An active transaction with this VendorTxCode has been found but the TxType is different. Unable complete transaction due to resubmission of authorisation request by client. GBP for UK Sterling, USD for U.S Dollars. If you are using our Form integration method, you may also sometimes receive this message if your Encryption Password is incorrect, so we would suggest you check this information as well. Sage Pay will then be able to add this card type to their card bin range. A VendorTxCode has not been provided within your transaction registration. You would have received this system message if you have not provided us with the correct value within the VPSTxId field. No further refunds can now be performed against the original transaction. This error occurs if the Sage Pay system attempts to do something to a transaction that is not in a state where such an action is acceptable. Your code should send only the first 100 characters if your description is longer than this. The expiry date of the credit or debit card must be entered in the expiry date box provided on the payment screens in order to continue with the transaction. If no value is entered here you will be presented with this error message. Only C class subnet masks are allowed for blocking. You may wish to contact the customer to gain feedback and find out why they did not wish to pursue with the transaction. The card type you sent in the CardType field is not active on your account. You will need to check your code to ensure that you are not sending more than the maximum value of 100 characters. E.g. This Refund would exceed the amount of the original transactaction. If total energies differ across different software, how do I decide which software to use? Can my creature spell be countered if I cast a split second spell after it? You will need to contact the Sage Pay support team to notify them how you generated this error message to enable them to look into the cause further and escalate to their live development team. We are getting the following error when executing this: [description] => Authentication values are missing [code] => 1001 Can anyone see what I am doing wrong. Please contact support to re-enable this functionality. Display completion page and inform customer of successful or not successful transaction. You will need to ensure that the address to which the card being used is registered is entered within the edit box on the payment page. The CardNumber field provided does not contain a valid card number and may contain characters other than numbers such as letters. values must be either PAYMENT, REFUND, DEFERRED, REPEAT, REPEATDEFERRED, MANUAL, AUTHENTICATE or AUTHORISE. This URL must be http:// or https:// and be less than 255 characters long. It should be less than 40 characters long, contain only letters and numbers with no spaces or special characters (except for hyphen(-), underscore (_) or full stop (.)). Complete the Opayo Reporting setup to enable refunds. Q&A for work. If you don't see an option to change your email in Account Management, contact your Sage support team. If this does not resolve the issue, then please email the vendorTxCode along with your vendor name to our customer services team to investigate further. You will need to check to see that the original transaction you are attempting to RELEASE or ABORT is a DEFERRED transaction. Any other characters or lengths will produce this error. If any other characters or spaces are being passed or provided, then you will receive this error code and message. Please refine the search. This error message will be displayed when you have failed to be authenticated through 3D-Secure and the card provided will not allow you to proceed until this has been passed. Hot Network Questions MBS benchmarking The location of a single object in empty space lvresize command doesn't increase size of lvm . That API, I understand, is implemented as a layer over the Direct API at the Sage Pay end. element is only required for a Streamline merchant number. SecurityKey - Only present if Status is OK. To register the initial transaction, you post to Sage Pay via the Transaction Registration URL (A1). The message POSTed to the Sage Pay system was of an invalid type. If any unacceptable characters are passed or the value is longer than it should be, you will receive this system message. The ContactNumber field, if provided, can only contain a maximum of up to 20 characters. Your deferred transaction was Aborted successfully. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. The request to Cancel an Authenticated transaction was successful. If you don't provide this value or it is incorrect, the Sage Pay system will not know how to handle the transaction and therefore generate this system message. Payment with authorize.net gives error User authentication failed due The following currency code(s) are either not valid or not supported:. - SSL 3.0 is enabled, Sage Pay does not reach servers that are using SSL 3.0. Why does Acts not mention the deaths of Peter and Paul? View the Solution This topic has been marked as solved. If this is correct, then the card is not yet valid and must not be used and you will need to use your previous card if this was a replacement card issued by your bank. The GiftAid field can only contain 1 (Allow Gift Aid) or 0 (Do not Allow it). Please check you code. Authentication values are missing: 1002: 401: Authentication failed: 1003: 422: Missing mandatory field: 1004: 422: Invalid length: 1005: 422: Contains invalid characters: 1006: 404: . Opayo merchant session key. Authentication values are missing The Failure URL value will need to be provided within your crypt string when posting your transaction registration. If you are sending a RELEASE or ABORT POST to the Sage Pay system, but the related transaction you have specified is not a DEFERRED transaction, you will receive this system message. An active transaction with this VendorTxCode has been found but the Amount is different. The NotificationURL which you have provided is not recognised by the Sage Pay servers and therefore we cannot send you all the transaction completion information. The CardExpiry date that has been entered is not a valid month and year combination. The difference between the and value must be no greater than 50. You will need to check your code to ensure you are retrieving the correct VendorTxCode from your database and sending it through in the RelatedVendorTxCode field. Please contact support@sagepay.com if you need this reset. This provides a description of the goods purchased is displayed on the payment page as the customer enters their card details, and within the My Sage Pay admin area. A valid
value is required in the format 123.123.123.123. Unsupported Media Type :The request was unsuccessful because the entity of the request is in a format not supported by the requested resource for the method requested. The Contact Number contains invalid characters. You will need to check that the full card number has been entered correctly and that this matches that of the large card numbers presented on the front of the customers card. Either the currency requested is not available for this payment system, or the supplied combination of currency and paymentsystem is not available for this vendor account. 3D-Authentication failed. There are no card details registered for the token. No spaces, hyphens or other characters or separators. Unfortunately, you are unable to reverse an aborted transaction and if you need to release the transaction, you will need to put through the transaction again. The Delivery Address contains invalid characters. Making statements based on opinion; back them up with references or personal experience. The Billing Address2 contains invalid characters. The only exceptions that can be provided as characters along with letters and numbers are hyphens(-), underscores (_) or full stops(.). The server received an invalid response from the upstream server while trying to fulfil the request. You have entered an incorrect value for the card security code which is invalid. You should make sure that the VPSTxId you are supplying is the value which Sage Pay sent back to you with the original transaction. The supplied is not available on any merchant accounts associated with this vendor account. Why did US v. Assange skip the court of appeal? If you receive this error message and are experiencing this on all your transactions, please contact our customer services team who will need to contact your merchant acquirer to ensure that everything has been set up correctly. The card ExpiryDate value should always be presented in a MMYY format (a two-digit month followed by a two-digit year) and this should never include any separators such as a forward slash (/) or a hyphen (-). The PayPal billing agreement was not accepted or failed. You will be presented with this error message if you have had three failed attempts to gain a successful authorisation for this transaction. I tried removing the base64_encode function but this didn't have any impact. Customer Service. If this value is incorrect or invalid, then our system will be unable to identify the original transaction. Please also check your entry before retrying ensuring that the month is entered before the year and that it is entered exactly as it is presented on the card with no separator characters (such as spaces or hyphens). I am busy with implementing payments using Sage Pay direct protocol 3.0 (4,0 unavailable yet as I understand) . You do not have any Custom templates uploaded onto your Sage Pay account and have selected to use the Custom templates option within your live My Sage Pay account. You will need to ensure that your code is not sending more than 20 characters within this field and that no invalid characters are being sent. If any other characters or digits are entered then this error message will be displayed. Currently if the error happens, the module each time will return 'INVALID Status response from SagePay' without logging anything what exactly happened. Please try a different card. Also check to see if you have submitted the full VPSTxId, including the hyphens and curly brackets. The card number that you have entered on the payment pages is not a valid card type. The Transaction has already been Released. Check your code to ensure that you only use a fully qualified URL. This vendor's rules require a successful 3D-Authentication. If you receive this error, then the Vendor account has not been successfully set up on the Sage Pay servers. It should be a number and the value should match the value that was passed back to you by Sage Pay when the original transaction was completed. You must enter the post code to which the card being used is registered in the post code box provided on the payment page in order to continue. You will need to ensure that you are passing a valid amount formatted to the correct number of decimal places for the chosen currency. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Failure Page on your site once the transaction has been registered as unsuccessful. Provided token id does not exist in the system. The DeliveryAddress and DeliveryPostcode are required. You will have to check the content of this field ensuring that no invalid characters are also contained. Please note that this only applies to Deferred transactions. You must check your code to ensure that you are posting a unique VendorTxCode for each new transaction.