Note: You still need to say "on Spotify" at the end of commands to play podcasts. If the guest returns to the same location, the connection is re-established. If music isn't playing, check your default service to see if it's down. Restart any Echo device that isn't working with multi-room audio, then check to see if multi-room audio works. Tap the persons name and then select Block. Your device will now become disconnected. 2 - Open the menu, go to Settings, then Music Change Alexa's name or create a nickname for her to call you Thanks for your reply, I did try this already but thought I'd try it again. The Alexa app may fail to add them, or you may experience an unpleasant delay between the audio output of your various Alexa devices if you do manage to include them. Wi-Fi does its best when it comes to walls and floors, but physical obstructions can certainly break up signal strength, too. The feature works with the Echo, Echo Dot and Echo Show, and it lets you play music throughout the house. All of this is doable thanks to a feature known as Guest Connect. 6 Ways To Fix Alexa Not Playing Spotify - DIY Smart Home Hub First and foremost, youll want to make sure Drop In is enabled on the Alexa device youre attempting to call. I have several other Echo devices (different models) but only seems to be occurring on the Echo. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. How to Use Someone Else's Amazon Echo With Guest Connect After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Tap on About and you will find the Device software version. Keep us posted on how you get going with this. How to log out - Spotify Spotify on Alexa devices - Spotify 5. Step 1. Multi-room music isn't designed for third-party Echo speakers, Fire TV, or Echo devices with speakers connected through Bluetooth. Stream songs from Amazon Music, Apple Music, Spotify, and others. Not to worry though: Most of these bugs have simple solutions to get things back on track. Find out which is the best streaming service for music from the next link. If walls or appliances are in the way, it may need to be closer for a reliable signal. Amazon Echo Dot Kids review (UK) - Tech Advisor Or maybe someone is visiting you and would like to do the same with one of your Echo devices. However, you can play Spotify music on Echo without the Spotify app on the premise of installing ViWizard Spotify Music Converter. To delete it from the device list, I tried every step and protocol listed above, several times and unsuccessfully. ; Under Alexa Preferences, select Music & Podcasts. That's not a pleasant experience, so our troubleshooting guide will help you put things right again. Maybe I should buy a new set of echo devices while I'm at it? Restart the Alexa-enabled device. You do not have permission to remove this product association. Digital Trends Media Group may earn a commission when you buy through links on our sites. Select Spotify and tap Link account to Alexa to link Spotify to Alexa. If you have any additional questions, don't hesitate to ask. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. Instruct any guests who want to use your Echo to do the same. Arabic (SA), English (AU), English (CA), English (GB), English (IN), English (US), French (CA), French (FR), German (DE), Hindi (IN), Italian (IT), Japanese (JP), Portuguese (BR), Spanish (ES), Spanish (MX), Spanish (US), Your recently viewed items and featured recommendations. Go to Spotify website > account settings > apps: "Remove Access" to Alexa. 2022-10-28 07:50 PM. If youre a fan of Alexas gentle tones and like using voice commands around your home -- including setting up smart routines or enabling Alexa Guard for some extra safety while youre away -- then you may be thinking about getting an Amazon Echo smart speaker. You should then see a checkmark next to the hosts name indicating that you have connected to the device. Gives me hope that I dont have to sell the Echos for Google Homes (although they definitely would have been the better choice). I currently have accumulated 6 devices that I can't remove from my Spotify, making finding the real ones a pain in the ass. Amazon's TuneIn platform allows you to listen to many podcasts directly on your Alexa-enabled device. Is it possible to play Spotify on Amazon Echo? Sometimes, Alexas interpretation of what weve asked or told her can get mucked up; other times she simply cant hear us or recognize our voices. Visit the Amazon Alexa help page. ViWizard will give you enough horsepower to download and convert Spotify music to Echo Dot, even listening offline. These include (but are not limited to) a glitch, internet connection problem, outdated firmware, or being stuck in Loop Mode. Open your playlist and tap on the three-dot icon at the top. Tip: If it makes you feel better, the issue isnt limited to Spotify alone. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. Most people use their Echo Dots to control their smart home systems. These feature-rich, Alexa-powered smart speakers can do it all -- from playing music and dimming your lights to controlling your home security system and checking your calendar, Alexa makes it easy to automate your daily tasks. Use Spotify to listen to music and podcasts on Alexa. One of our favorite Echo Dot features is the ability to make Drop In calls to family and friends who also have Alexa devices. Michael Bizzaco has been writing about and working with consumer tech for well over a decade, writing about everything from A/V components and smart home devices to encryption software, cloud backup platforms, search engine tools, and more. All they needed to do was allow us to remove inactive devices in the interface. Open Spotify software on computer (I see my unavailable device is still listed). Your Dot would have to be muted all the time. But if you are not familiar with the streaming of Spotify on Amazon Echo, we will list the detailed steps in the post. Weve all been there. While all of Amazon's Echo device, as well as some third-party speakers such as Sonos One, are capable of playing Spotify, not all Alexa-based speakers have this power. If Alexa multi-room audio doesn't work for you, there are some easy steps to take to get this feature back up and running. Ultimately the device showed as "Unavailable to control." Step 5: Go back and tap on Enable to use for the Spotify skill. As mentioned above, the Echo Dot does its best work on bandwidth-rich networks, and music-streaming requires a good amount of data. Step 2: Tap on the three-bar icon at the top and choose Settings. You can try to Log out of all device, like described Here. Sign up for Tips & Tricks newsletter for expert advice to get the most out of your technology. Spotify Premium price hike 2023: Cheaper alternatives UK - The Independent However, if you wake up a device by calling "Alexa, play Spotify" the device becomes available instantly and can be controlled. Step 4: Tap on Disable Skill. Ask Alexa to play music, answer questions, read the news, check the weather, set alarms, control compatible smart home devices, and more. Welcome - we're glad you joined the Spotify Community! While the Amazon Echo . Reddit and its partners use cookies and similar technologies to provide you with a better experience. That will again cause issues with your Spotify. If one has fallen behind on key updates, it could lose compatibility with your Echo. In the beginning, these might work fine for three or four devices or a bunch of older equipment. After the router and modem are back up and running, make sure your Echo devices are connected to the correct Wi-Fi network, then check to see if multi-room audio works. Listen to music ad-free Alexa, Play Today's Top Hits on Spotify, Alexa, Play An Oral History of The Office podcast on Spotify. Both devices are passcode protected and on the same wifi network. First up, go into "Alexa settings" and then into "preferences". If your Echo keeps dropping a Wi-Fi signal, it could quickly feel useless. At first it was only affecting 2 of my echo dot 4th gen devices. Note: This doesn't include partner devices (e.g. Whatever the reason, there are troubleshooting steps that can return synced music harmony to your Alexa-enabled devices. Audio might not be synced correctly between the Echo devices. In most of the countries, you will need a Spotify premium account to connect Spotify and Echo. He has written for Digital Trends for over three years, covering entertainment content, A/V, and smarthome devices. Scroll down to Settings and then select Your Profile. However, if you wake up a device by calling "Alexa, play Spotify" the device becomes available instantly and can be controlled. You may unsubscribe from the newsletters at any time. iPads locked with Spotify open not playing anything. However, despite disabling the Spotify Skill and revoking Alexa access, these devices are still hanging around. I spent seven years writing breaking news for CNET as one of the sites East Coast reporters. So you need to add the correct Spotify account to the Alexa app. Some users complained about the Echo unavailable for listening on Spotify problem. If you have more than one Echo Dot in the house, or more than one family member uses the same Dot, you can also set up different voice-profiles for everyone, which your Dot can easily switch between. Thats when you remember that its just the timer you asked Alexa to set to remind you to take the lasagna out of the oven. Heres a list of official Alexa commands that can be used for Spotify. Given the above, how can you obtain earlier versions of the app? If Alexa was attentive before but won't listen now, check your Echo, especially if it shows a red light. From this screen, tap the Enabled switch to turn off Guest Connect. To allow people to connect to your own Echo, you must turn on Guest Connect for the device. Instruct any guests who want to use your Echo to do the same. Say Alexa, play some jazz or "Alexa, play some classical music., You can also direct Alexa to a specific music service by saying Alexa, play some music from Pandora or Alexa, play some jazz from Apple Music.. Thanks! Hello, I'm experiencing the same issue. Restarting, Reinstalling Spotify & Alexa, Relinking Spotify and Alexa and removing/ re-adding my Echos did not solve the problem. If Alexa-enabled devices aren't connected to the same network, you'll experience the device unreachable error. Compatible with thousands of different brands, including Philips Hue, Sonos, and Ecobee, the sky is the limit on how much you can do with your Dot. If they havent done so, your device wont be able to make calls to them regardless of whether or not youve enabled Drop In permissions on your end. Choose Rename playlist from the menu. Would be great, if you could have a look at this issue, Spotify. Or maybe you want to give an Amazon Show to a family member or friend to make it easier to communicate with them. I even moved it to a different room to see if it was out of WiFi range but that didn't make a difference. Now for some bizarre reason, it's still left with Echo Show and the unavailable devices. Select your name and then tap Guest connect. Then click the OK button to save the settings. The detection of Amazon Echo devices in Spotify Connect on Android broke recently. 3. You can select Spotify as your default . [Request] Spotify: Fix device being "Unavailable for listening on" when Sometimes, the Echo device not playing Spotify music issue could happen due to out-of-date software. Tip: Setting Echo for the first time? It's not easy to set up Spotify on Amazon Echo for playing music if you have never used Spotify on Echo. If it lost Wi-Fi, reconnect it before your Echo speaker can control it. How to Fix Alexa Multi-Room Audio Not Working or Unreachable - Lifewire Android 13. Fortunately, its easy to lower the sound. Can You Play Spotify on Amazon Echo Dot? Solved! - ViWizard.com It can be an annoying ordeal, but there are a few quick and easy steps you can take to resolve these false activations. Sometimes, Echo fails to play audio from Amazon music too. Anyone who wishes to connect to your Echo device would need to follow the same steps to set up Voice ID and activate Guest Connect. Sometimes, all it takes to reprimand these little hiccups is a couple of hard resets. Your friends start laughing off your new gadget, and you start wondering if you wasted $35 on some glorified kitchen-counter ornament. You should already have the Alexa app on your mobile device if you own an Echo of your own. It's 10 / $10 more expensive than the regular Echo Dot, but comes with a year's free subscription to Amazon Kids+. It plays perfectly fine in the device that it can not find alone. Start to download and convert Spotify playlist to DRM-free audio files by clicking on the Convert button after you have completed all the audio settings. Spotify software (computer): click on "Connect to a device" icon, leave the device list open (still seeing unavailable device). Go to Spotify and choose one of all your playlists on Spotify. You should check and increase the volume of your Echo speaker. Sometimes this is all it takes to get things back to normal. To do so, open the Alexa app, then tap Devices > Echo & Alexa > Communications. Also remember to always keep your app updated, so you don't miss any fixes or new features. These days, most router-brands offer dual-band options, letting you assign your Echo Dot to either a 2.4GHz band (better over long distances) or a 5GHZ option (a stronger connection for devices closer to the router). Thanks. Tyler Lacoma has spent more than 10 years testing tech and studying the latest web tool to help keep readers current. For that, open the Spotify app and go to its settings. Why does Alexa suddenly stop playing music? I think that's all of the events. Additionally, my historical devices are nowchallenging to connect to as they randomly also show as"Unavailable to control.". 7. Privacy Policy. A multi-room speaker setup is also in the list as unavailable despite me deleting this in the Alexa app. Let's get started now! Check the Amazon Echo subreddit for similar complaints, or search other social media platforms like Twitter or Facebook for complaints. Please see image attached. Once in a while, you may experience a Wi-Fi dropout or other frustrating hiccup. This will tell you when youre near a compatible Echo device that has the feature enabled. Then plug it back after 10-15 seconds. So turn off shuffle on Spotify to fix the issue. Open the group or the device and you will be able to rename it. Unplug the device, let it sit for 10 seconds or so, and plug it back in so that it starts up again. Yeah, you! Wait a solid 10-15 seconds for each component, then re-power everything in reverse. Select Spotify and tap Link account to Alexa to link Spotify to Alexa. However, if they persist, you should check other solutions. Sometimes, though, you may experience an issue when making a call. Whether you need to download Spotify playlist to MP3 or convert Spotify music to those popular audio formats like AAC, ViWizard Spotify Music Converter is an excellent choice. All Rights Reserved. Thanks for letting us know that everything is working fine now. Besides playlist names, you should check the names of your Echo speakers (if you have more than one) and groups as well. I then factory reset the Echo device and proceeded with my return. Updated by Adam Gorden on Mar 3, 2022 3:35 PM. A second option is to press the Mute button at the top of the Dot while watching TV or listening to streaming services. Then you need to add the playlist to the conversion list by drag-and-drop. Connect the Echo devices to the same Wi-Fi network, Switch the Echo devices from 5 GHz Wi-Fi to 2.4 GHz, Disconnect Bluetooth speakers from the Alexa-enabled device, Play music from a different supported audio source, Delete and reinstall the Alexa app on your phone. The Alexa app doesn't always follow suit, so make sure the app stays updated on the devices you keep it on. Like other troubles on this list, a failed Drop In session may also be the result of a poor network connection. I had an Echo device which is still appearing as unavailable. Remember to update your Amazon Echo device if your Wi-Fi password changes. It's based on the 4 th -gen Echo Dot and, apart from the tiger and panda prints on the fabric, the hardware is exactly the same. 9. Often, an unresponsive Echo can be the result of a faulty Wi-Fi connection. Some additional information I can provide is:- I have a family plan, the primary account is the one that cannot be linked (mine) I tried with my sons account and it worked (using the same device I used with my primary account), but of course I cannot use that one as he uses it on his phone, - On the mobile app, I can see on my sons account (the one that can be linked) a section called "Voice assistants and Apps" but that section is not shown when I use my primary account (the one that cannot be linked).Everything is update to the latest version and it has been weeks since I was able to do it. It then responds that it will play, but no sound comes out. Before setting up Spotify on Echo, make sure that your device is compatible with Spotify. I'm open to try any other steps you might have to triage the issue, but please provide either: - A step-by-step guide instead of a "help link" that might (or might not) be related to my issue and could just cause more problems. It is really discouraging to see that at least 5 people are reporting the same issue in here, at least another five are reporting it on the "Amazon Spotify skill" (check the reviews) and still Spotify team is blaming every customer on their device and configuration. And Echo Show appears to still be playing music despite the disabling of the skill and revoking of access. I then re-set up the Echo by connecting it to my Amazon account. It also wont work with Alexa accessories such as smart plugs, nor is it compatible with a Fire TV or Fire tablet. She has been writing about technology for many years and her favorite verticals include how-to guides, explainers, tips and tricks for Android, iOS/iPadOS, Windows, and web apps. However, you could start Spotify music tracks without Premium on Echo Dot on the premise of installing ViWizard Spotify Music Converter. I usually workaround this by saying Alexa, Spotify connect but have to do this multiple times throughout the day. When you make a purchase using links on our site, we may earn an affiliate commission. Tap on the three-dot icon next to the speaker > select Forget this Device. If you do, tap the notification and click Join to connect. You should update the Spotify and Alexa apps from the respective stores on Android and iOS. Then, reconnect and relaunch. - I turned on all of my Echos and reconnected them after two months in storage, - It stopped the other person from listening to Spotify on their Echo completely, - I removed them from the Amazon Prime household. Step 3. Here you will find your groups and Echo devices. Select the name of the checked connection and then tap Disconnect. You ask Alexa, how big is the moon?Her response Im sorry, I didnt quite get that.Okay, no big deal. Is Alexa Having Trouble Understanding You? Solve These Common - CNET and your phone having the Alexa and Spotify apps. If none of the above fixes have worked for you, the next . Log in your Spotify account and choose to play a Spotify playlist. Do this from More > Settings > Account Settings > Guest Connect in the app. Also, I'm pretty positive this issue is on Spotify side, since every other Alexa function works fine, even Amazon music plays without any problem. In the meantime, you can connect to your Echo speaker with a Bluetooth connection with a command like, "Alexa, connect to my [name of Android phone].". The final option for listening to music for free is to use your Echo as a Bluetooth speaker. What I did was open Amazon via desktop browser and went to alexa devices and deregister each of the devices on my Amazon account. In many cases, all it takes is a little more clarity and enunciation on our partto set things straight with the Dot. Follow the on-screen instructions to add your Spotify account again. When finished, tap Done. You can do it from the Echo device. Tap on it, and approve the pairing request. This means that you can listen to Spotify music through your Alexa devices if you have subscribed to Spotify. Heres a look at every Echo device that now supports Matter: Amazon Echo devices are some of the most popular smart home hubs on the market. After you reinstall the app, create your multi-room music group again. We shall start with the basic fixes first that tend to get overlooked. All other devices stay unavailable. Another helpful thing will be to enable this Alexa skill too. Not sure exactly what I did that fixed it, but here's what I did do, so if someone else wants to try recreating any of these steps 1. How to Fix If Amazon Echo Not Playing Music From Spotify - Get Droid Tips How to Play Spotify with Alexa on Amazon Echo. Just to check, have you tried restarting your devices and your router to make sure everything is synced up? tl;dr You need to disconnect your Spotify account from an Alexa device before performing a factory reset. If this doesn't work for any reason, you can use the Alexa app. I have tried everything from the original post and I can still not link my account to the Alexa skill. If you're a host and want to disable the feature so no one can use your Echo device, return to More > Settings > Account Settings > Guest Connect in the Alexa app. The Echo Dot boasts countless convenient features such as notifications, calendar reminders, delivery messages, and kitchen timers. Spotify also offers thousands of podcasts, including originals that you can't find anywhere else. Regarding the original problem, I sincerely think that at this point whoever is making these calls over at Spotify has taken a look at this and deliberately decided that it isn't worth the dev team's time. ", Get the Latest Tech News Delivered Every Day. Alexa unexpectedly stopping playback can be caused by a number of factors. It may stop responding to your Alexa voice commands or run into problems playing music. Question: which kind of Alexas do you use? Unplug your Dot, wait 10 seconds, then plug it back in. How to Play Podcasts on an Alexa-Enabled Smart Speaker - Business Insider The Android Police podcast discusses, The Android Police podcast debates Schrodinger's Galaxy S23 FE. Tune in to hundreds of personalized radio stations with favorite and up-and-coming artists By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Forgetting the Echo device from the Spotify app has also proved beneficial for users. 1 - Set up your Alexa device using the Amazon Alexa app Switching between the 3rd Gen echo dots via the Spotify app works fine, but the 4th Gen echo simply does not appear in that list. Part 2. 1996-2023 Ziff Davis, LLC., a Ziff Davis company. Ever since the recent Spotify outage, my Echo constantly appears as Unavailable for listening on within the Spotify app. I also removed Alexa from the list of apps in my profile. Alexa won't play your music or says it can't find music, Your Echo won't respond to voice commands, Amazon Echo disconnects from Wi-Fi all the time, People can call you unexpectedly on your Echo, The Echo stopped controlling your smart device, Grab a Samsung Galaxy Tab A8 for as little as $179 ASAP, Amazon's Fire TV Stick 4K Max is the ultimate streaming solution at this tempting low price, Amazon's superb Galaxy S23 series deal is back to knock $200 off the S23 Ultra, You're not holding the OnePlus Pad right and the Android Police podcast never will, What does a $500 Pixel 7a mean? If the notifications are still bugging you at a lower volume, try changing the tone and see if that helps. For that, follow these steps: Step 1: Open the Alexa app on your phone. UK (mine) and Germany (the connected device I want to remove). Readers like you help support Android Police.