If a covered medical issue, traffic accident, jury duty, or other covered reason* keeps you from attending your event, you can be reimbursed 100% of the ticket price including taxes, fees and delivery charges up to your plan limit. All documentation and information required for your claim can be found on your claim filing confirmation. 101-C series or 101-P series, depending on your state of residence and plan chosen. Here, we set the record straight on what different ticket insurance and guarantee policies cover, and explain how to get a refund if you can't attend an event due to coronavirus. When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence to examine the plan. "text": "You can purchase Allianz Event Ticket Insurance with your ticket purchase on Ticketmaster. You probably wont be happy that you need to use your event ticket insurance. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com. A staff of multilingual problem solvers is available to help you with medical, legal or travel-related emergencies. Claim Status | Allianz Global Assistance - Allianz travel insurance Get Help. To cancel your insurance, contact Allianz Global Assistance by visiting the Event Ticket Insurance page. And with that money back in your pocket, youll be able to book seats the next time your favorite act, team or superstar returns to your backyard or wherever the tour or schedule schedules them. If you didnt purchase event ticket insurance, you have options for figuring out what to do with the tickets you wont be able to use. If a qualifying reason keeps you from attending your event, and you purchased event ticket insurance with your tickets, you can be reimbursed 100% of the price you paid. The XCover claims process is quick, so keep a close eye on your emails to ensure there's no delay. Sign In. I highly recommend Allianz for events such as this. "@type": "Answer", You can learn more about the scenarios that are covered by Allianz Event Ticket Insurance here. Do Not Sell or Share My Personal Information, Mechanical breakdown on the way to an event, Traffic accident while enroute to the event, Your home has been rendered uninhabitable. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Refunds must be requested within 770 days of the original plan purchase date. This tracks your activity using third party cookies. Initially I thought this was going to come with the refund for Abel's tour but thankfully, I called them up (1-866-884-3556) to check-in on when I'm getting refunded. When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence to examine the plan. By continuing past this page you agree to our What is Allianz Global Assistance Event Ticket Protector Insurance Full refund. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated A (Excellent) by A.M. Best Co., under BCS Form No. Plans include insurance benefits and assistance services. By Clicking ACCEPT or continuing to browse the site, you are agreeing to our use of cookies. I would not recommend anyone purchase this insurance. The insurance company, Allianz Assistance, are completely separate to Ticketmaster, so it's them you'll need to contact with any queries about your policy. File a Claim | Allianz Assistance With event ticket insurance, your financial loss will be covered if you can't attend an event for any of the below reasons: "mainEntity": [{ Covered reasons include (for example): Sudden covered medical emergencies Death of a family member or companion Mechanical breakdown on the way to an event Traffic accident while enroute to the event Jury or military duty By clicking a link you are consenting to this. We looked at five ticket insurance and guarantee providers offered at the point of sale by some of the biggest ticketing sites. At the end of last year I bought five tickets to see Abba Voyage in London on 5 January from Ticketmaster. "acceptedAnswer": { Insurance benefits are underwritten by Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated "A+" (Superior) by A.M. Best Co., under Jefferson Form No. Financial Services Compensation Scheme (FSCS) Relax But beyond this scenario, it's important to check each policy's terms and conditions to see if it's worth paying extra - and don't take the ticket seller's wording at the checkout or on promotional banners at face value. It works quite simply; for a small percentage of your ticket price, you gain coverage that provides you a refund for your purchase. Four in 10 (41%) consumers believe they will be covered if a national lockdown means the event cannot go ahead as planned, while a third (35%) assume they will be covered if the event cannot go ahead due to it taking place in a local lockdown area. It doesn't apply to housemates who aren't family members or due to attend the event. So when something unexpected comes up that keeps you from attending the event you bought tickets for, youll be covered with event ticket insurance. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. And just when your frustration over getting sick, having a flight delayed or even getting in a car accident is about to boil over, you realize: youre not getting your money back. Life can sometimes throw a wrench in plans that youre really looking forward to, and when it does, Allianz Event Ticket Insurance has you covered. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Event Ticket Insurance Provides Peace of Mind for Missed Events Terms, conditions, and exclusions apply. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. If I have XCover ticket insurance and miss an event, can I get a refund? Online services such as StubHub, TicketNetwork and VividSeats.com serve as popular marketplaces for ticket sellers and buyers, but they do come with some cautionary notes. Can I get my money back for cancelled or postponed events? Except as expressly provided under your plan, you are responsible for charges you incur from third parties. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? If you have Allianz Global Assistance, you can get a quote, manage your policy or submit a claim on the Event Ticket Insurance page. With Allianz ticket insurance, you can get a refund for your order if you can't make it to the event for a number of covered reasons, including: Sudden medical emergencies Death of a family member or companion Mechanical breakdown on the way to an event Traffic accident on the way to an event Being called for jury or military duty Read our, Do Not Sell or Share My Personal Information. ", Twelve weeks later, I still had not received my refund, and I had no way to contact the company since they basically closed . Allianz Global Assistance Reviews | Read Customer Service Reviews of At the checkout it offered "missed event insurance" through Allianz Assistance. We bought our tickets for a May 2014 Alaska cruise and the corresponding travel insurance from Allianz Global Assistance. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. Volkswagen owners should follow this claims process: Step 1 - Contact your nearest Volkswagen authorised retailer or repairer and let them know that your car is protected by this warranty. Coverage includes the ticket price, taxes, convenience fees and shipping charges along with other eligible event-related items that have been added to your order, such as parking. . "@type": "Answer", Seats together. To update your insurance plan, please visit the online management tool. It's peace of mind offered by Allianz Global Assistance Event Ticket Protector(sm). 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated A+ (Superior) by A.M. Best Co., under Jefferson Form No. Buying ticket insurance when you get tickets at Ticketmaster protects your investment in the case of an emergency. Plan(s) only available to U.S. residents and may not be available in all jurisdictions. The truth is that paying for insurance to guard against this is a waste of money. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated A+ (Superior) by A.M. Best Co., under Jefferson Form No. And the 15F tailgate temperatures, unfortunately, are less likely to bring you back to health than plenty of rest and medicine. If for any reason, you wish to cancel your plan during the review period, youll be refunded your premium as long as you havent filed a claim and your event has not begun. At checkout, when youre asked if youd like to purchase ticket insurance, just click yes. You will pay for the event ticket insurance as an additional charge and will be billed separately by Allianz Global Assistance. Event ticket insurance protects you should you be unable to attend the event you have tickets for because of a covered circumstance. Help with allianz insurance for concert tickets. : r/Concerts - Reddit This has enabled close to 1,000 customers to obtain full refunds since the start of the pandemic. To cancel your insurance, contact Allianz Global Assistance by visiting the Event Ticket Insurance page. For example, you might have to hire a babysitter, arrange transportation, make dinner reservations before the event, or take the night off from work. Just a tip for those of you feeling sketched out by these companies like I was, Scan this QR code to download the app now. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. Event Ticket Protector - Allianz Please make sure to get refunded from your concert ticket insurance, guys! But youll be happy you purchased it when youre refunded the ticket price for a show, game or concert that you simply couldnt attend for a covered reason. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? However, it is not clear if this would cover government advice. So when something unexpected comes up that keeps you from attending the event you bought tickets for, youll be covered with event ticket insurance. "acceptedAnswer": { Please note you'll pay an additional plan charge and will be billed separately by Allianz Global Assistance. Booking Protect, a refund guarantee used by Festicket, says you'd need a positive test to get a refund in this situation. Please call Allianz Global Assistance at (800) 424-2296 to cancel your plan. How do I cancel Event Ticket Protector Insurance? What is covered by Allianz Global Assistance Event Ticket Protector Insurance? Ticket holders could be buying insurance policies for gigs and major events which do not provide them with the Covid cover they expect, Which? It already makes for a bummer of a day when you cant make the event youve been looking forward to due to an unforeseen circumstance dont lose out on your investment, too. Event Ticket Protector Insurance only refunds prepaid, non-refundable payments when you have to cancel for a covered reason. 1-866-884-3556. At checkout, when youre asked if youd like to purchase ticket insurance, just click yes. You will pay for the event ticket insurance as an additional charge and will be billed separately by Allianz Global Assistance." },{ How do I purchase accessible seat tickets? Dedicated to sharing and discussing anything & everything related to Abel Makkonen Tesfaye AKA The Weeknd. quote.start_date : "Date"}}, View all of our travel insurance products. And while some sell insurance policies that include additional coronavirus-specific cover, it's inconsistent - and in some cases a waste of money . Allianz Global Assistance Reviews | Read Customer Service Reviews of What is covered by Allianz Global Assistance Event - Ticketmaster We can't attend the event because my husband has to work, which is a covered reason. On . << /Filter /FlateDecode /Length 4880 >> How do I cancel Event Ticket Protector Insurance? XCover used by AXS had the most comprehensive cover across the categories - refunding customers in all the scenarios we looked at. It's sad knowing this company will profit from some XO forgetting to collect their refunds and because of the shadiness of them not even reaching out to us, I wanted to post this here so you all would take the steps to get your refunds! If you have ticket insurance for an event thats been canceled, or you cant make the rescheduled event date, you can cancel your plan and receive a full refund of your insurance plans cost. . How do I file a claim for Event Ticket Protector Insurance? "@type": "Question", (Note: To determine the review period for your state, inquire with the Allianz Global Assistance team we'll tell you how to do so in a bit.) Allianz Partners launches portal to speed up COVID-19 refund process 101-C series or 101-P series, depending on your state of residence and plan chosen. You can purchase Allianz Event Ticket Insurance with your ticket purchase on Ticketmaster. Yes - If customer is prevented from attending because of a government mandate, this is covered. In addition, with Allianz Event Ticket Insurance, youll get access to the Allianz Global Assistance 24-hour hotline for help with medical, legal or travel-related emergencies. You can learn more about the scenarios that are covered by Allianz Event Ticket Insurance, Covered illness or injury that prevents you or an event companion from attending the event, A family member is hospitalized or requires your care, Traffic accidents that prevent you from getting to the event, Your car suffers a mechanical breakdown within 48 hours of the event, Your plane or other common carrier experiences a covered delay while youre en route to the event, You are required to serve on jury duty after having purchased tickets to an event, You are relocated by your company and move over 100 miles away from your home, You are required to miss an event as a result of military orders, Some terms and conditions do apply. XCover. Claim Status | Allianz Global Assistance. Be aware that reselling, commonly referred to as scalping, may be prohibited by some state, local and even venue laws. You should fill in the form and send it to us as soon as possible with all the information and . Or, you can also file an event ticket insurance claim by contacting the Allianz Global Assistance claims office at 800-334-7525. You could always resell the tickets. If you purchased Ticket Insurance, you must file a claim online at eventticketprotection.com/tm or contact the Allianz Global Assistance claims office at (800) 334-7525. This brings us to one final note: if your tickets arent transferrable online or able to be picked up at a Will Call window and need to be snail mailed to the seller youll need sufficient time to get them there. Allianz Global Assistance representatives are available 24/7 if you need assistance. You can find the documentation and information required to file your claim on your claim filing confirmation. All tickets 100% authentic and valid for entry! % Event Ticket Protector Insurance only refunds prepaid, non-refundable payments when you have to cancel for a covered reason. When should I purchase Allianz Global Assistance Event Ticket Protector How do I file a claim for Event Ticket Protector Insurance? follow our steps to get a refund from a ticket seller. If you paid by credit card it may be possible in certain circumstances to. Sometimes, we never know what life is going to throw our way. Money & Insurance Insurance Travel Insurance Company Allianz Global Assistance Allianz Global Assistance Reviews 28,311 Great 3.9 VERIFIED COMPANY www.allianztravelinsurance.com Visit this website Write a review 3.9 28,311 total 5-star 75% 4-star 5% 3-star 3% 2-star 2% 1-star 15% Filter Sort: Most relevant KR Kristin 1 review US A day ago Buying event tickets is an investment. Can I get a refund for a cancelled or postponed event? Your tickets wont be refunded if youve simply changed your mind. See your plan details for additional information. If a ticket was purchased through Skiddle before this date, ticket holders will be covered for imposed Covid-19 quarantine, including for events that have been rearranged. . 3 0 obj I finally filed a claim with my bank and got the refund today vs having to wait a month for the refund! Check a Claim. Terms of Use. View a complete list of scenarios that would be covered under Allianz Event Ticket Insurance. First off, there are no guarantees that your tickets will sell. By continuing past this page you agree to our Your session has expired. Date of experience: 24 . If your event has been canceled or if you cannot make the rescheduled event date, you can cancel your plan for a full refund of the plan's cost. All rights reserved. All the remaining ticketing sites and insurance providers either did not respond in time or declined to comment. Not only did I buy concert tickets, but I also bought ticket insurance from Allianz Travel Insurance which equated to just under $40. We reimburse 100 percentup to $10,000for a variety of reasons like covered illness and job loss. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. File a Claim. Ticket Insurance. Allianz Global Assistance Reviews | Read Customer Service Reviews of If a covered medical issue, traffic accident, jury duty, or other covered reason* keeps you from attending your event, you can be reimbursed 100% of the ticket price including taxes, fees and delivery charges up to your plan limit. Chat to a live agent or send us a message, Don't buy: why paying extra for some ticket insurance is wasting your money, Are you looking for comprehensive cover for Covid cancellations? COVID-19 FAQs | Allianz Global Assistance - Allianz travel insurance Can You Cancel Travel Insurance? | Allianz Global Assistance By continuing past this page, you agree to our Terms of Use. Not only did I buy concert tickets, but I also bought ticket insurance from Allianz Travel Insurance which equated to just under $40. If your trip involves multiple destinations, please enter the destination where youll be spending the most time. Step 2 - Your retailer will contact us to discuss the claim on your behalf. Please see the Certificate of Insurance/Policy for a complete list of covered reasons, terms, conditions and exclusions that apply. Travel insurance: which policies have the best covid cover? Manage a Policy. I decided not to attend the event and I have event ticket insurance Allianz refused to provide me with any type of refund, despite having reports directly from my doctor explaining this condition was not pre-existing. Please see your plan for full details. Please correct the validation errors above before proceeding. That means, if you purchased a ticket to an event and the total was $75, you will get $75 back if you cannot make the event due to a covered circumstance. Ben Sebborn, CTO at Skiddle told us protection for imposed quarantine was only removed on or after 8th January 2021 because the insurers of the scheme lost their own reinsurance for such cover. If you purchase Allianz Event Ticket Insurance when buying your tickets on Ticketmaster, and you are unable to make it due to a qualifying circumstance, youll get reimbursed for your tickets. Yes - If customer is prevented from attending because of a government mandate, this is covered. Allianz | Event ticket protection - Allianz Partners US Allianz Global Assistance's event ticket insurance product, Event Ticket Protector, provides coverage if you cannot attend an event for a number of covered reasons. Apparently this company banks on people forgetting they bought ticket insurance and despite it only being a refund of about $40, it's still worth it to get back since they ultimately didn't provide a service with that $$. Get a Quote. Plans include insurance benefits and assistance services. Well, the week of the race I get an email saying the event was cancelled because they didn't have enough participants (they were losing money). It is not required to list all destinations on your policy. If you were referred by a travel agent, enter the ACCAM number provided by your agent. About Event Ticket Insurance How it Works With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. You can contact Missed Event Insurance by emailing missedeventinsurance@allianz-assistance.co.uk calling 0345 641 9726, or writing to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. "text": "Allianz Event Ticket Insurance gives you peace of mind that if youre unable to make your event due to an unforeseen circumstance, youre covered. Purchasing Allianz Event Ticket Insurance through Ticketmaster will gain you access to Allianzs 24-hour helpline where a multilingual staff of problem solvers can help you. stream Event Ticket Protection Ticket purchase confirmation, including proof of payment - Purchase confirmation and receipts for your tickets, and any additional expenses you have paid related to your claim. If I have Allianz ticket insurance and miss an event, can I get a refund? That means, if you purchased a ticket to an event and the total was $75, you will get $75 back if you cannot make the event due to a covered circumstance. View a complete list of scenarios that would be covered under Allianz Event Ticket Insurance here. Please proceed to AllianzTravelInsurance.com and remove all bookmarks or references to this site. Please call Allianz Global Assistance at (800) 424-2296 to cancel your plan. Remember, these are the average prices.2 Box seats, front-row perches and other premium seating options can cost several times those average prices. If you purchased ticket insurance for an event and no longer can attend, you can file a claim online at eventticketprotection.com/tm. These might include confirmation emails, app screenshots, credit card statements, or similar. 5 Making a claim Please phone 0845 641 9727, textphone 020 8666 9562 and ask for a claim form or write to: Missed Event Insurance Claims Department, PO Box 1900, Croydon CR90 9BA or email ticket.claims@allianz-assistance.co.uk giving your policy number and details of the event you are missing. Premiums are non-refundable after the review period. How do I file a claim for Event Ticket Protector Insurance? Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Allianz Travel Insurance products are distributed by . We looked at five ticket insurance and guarantee providers offered by some of the biggest online ticket sellers.