To correct an error on your certificate, you will need to contact the vital record agency who processed your request. They are the middle man to whatever state you are trying to records from. Vitalchek is the website that asked me to pay the full amount on the basis that they would provide me with the document that I requested. Maybe I just got super lucky, but I am very happy with this service. I would NOT recommend you use this cite to order any type of important documents from. Refunds will not be issued for records not located. Nope, this is legit. That's ridiculous, up surd. I found it quicker to drive to County Bureau of Vital Statistics, than to wait for VitalCheks to process my request. 8/15/2022 order has not been received. I spent 30 minutes waiting to 'chat' with her, as well as 1 hour, 10 minutes twice when I tried to call customer service on two different days at two different times of the day! They keep emailing me saying there are missing items when no items are missing. If I still need a raised seal on my birth certificate you WILL hear from me!!! Reviewers complaining about VitalChek most frequently mention birth certificate, customer service, and credit card problems. The VitalChek Express Certificate Service provides a trusted and convenient way for you to order these U.S. vital records online - quickly, affordably, and with the utmost level of security to ensure your documents are safely handled. Your IP: VitalChek Reviews | Read Customer Service Reviews of vitalcheck.com New comments cannot be posted and votes cannot be cast. This company is either a scam or has really bad customer service. Grrr. This website does not do what they promise at all, Don't bother if you actually want your birth certificate, 4 plus months and waiting terrible customer service, Hour long hold times on the phone. You may reach us anytime at Facebook.com/VitalChek or vitals.customerservice@vitalchek.com. VPS will automatically cancel open orders that have not met entitlement requirements after 14 days. Thanks for sharing your feedback. Finally, a woman picked up my call and I explained my situation. Pick a certificate to get started: I ordered a certified copy of my marriage license on 1/26/23. They never sent the confirmation email that it was sent that they said they would send (I checked my spam), I never got the certificate, they didn't reply to 2 inquiries about it. What a waste of time and money. We wont be able to process any refund until we receive the return of the money order that we provided to the Health Department, which you will receive with your returned application. VitalChek has partnered with vital record agencies within the United States to bring you the ability to order the vital records you need. I couldnt give a lower review of this company. In most cases once the complete order (including uploading any required documents) has been placed, it cannot be cancelled. We are sorry that your experience with VitalChek didnt match your expectations. These guys are a fraud. Not a good experience at all 7/29 I ordered some personal documents from vital check express mail and Paid $48some change for it today is the 8/22 still never receive the document from his company Vitalchek . Do research and you will see a lot of unhappy customers. Check your VitalChek Order Status PLEASE NOTE: to retrieve your order status, you will need your complete order number and PIN from your order confirmation. I called the town in NY state where I was born and the clerk told me she would send me a notarized copy of my birth certificate in 5-7 days. Your orders. I tried ordering my birth certificate on VitalChek and once I kept clicking to see what requirements I need to finish, it just sends me back to login in all over again and the customer service is horrible they don't even answer you, trying to cancel whatever I placed an order for has been so difficult. Not really holding out hope I'll ever get my birth certificate. We are updating our website, so you might experience either the old or new version. Chat Hours: I have not received anything and no notification. They asked for all my important documents for my sons birth certificate and then closed the account. It was like dealing with a scam. Final Edit: 11/16/18 11AM: It's here. Forgot Your PIN? | Order Your Vital Records Online | VitalChek Tip for consumers:DO NOT USE VITALCHEK!!!! Very frustrating. Order Your Vital Records Online | VitalChek The max file size is 10MB. They plain ripped me off! No customer service, when calling in have to hold on FOREVER! VitalChek Reviews | Read Customer Service Reviews of www.vitalchek.com Be cautious of this company if you are looking for a record of someone but are not completely sure of all the information on them. Such waste of time and money don't use this service! Please see terms of service when ordering for information on refunds and cancellations. VitaCheck - Order another delivered, vitalchek entered my address Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Telling me 'I've used it before' is very dry response. To order birth certificates, death certificates, marriage certificates, and divorce certificates from VitalChek, simply click on the certificate you need to get started. Like: Was sent the form back immediately, but instructed to send to state where certified certificate is issued.Dislike: Why was a US certificate request sent to Badalona Spain? Support Manage My Order Thank you for placing your order on VitalChek.com. 7 months later after calling and emailing with no replies or any type of communication at all I finally received my certificate, but it's so dark you can't even read most of it! Sell it? Vital Records Online 2021. Some fields have been entered and saved in VPS. In these circumstances, you will be refunded the entire amount you have paid. Have completed an application three times for a death certificate, each time, they have to have something different, have faxed documents, mailed docs, they say they never receive (even though I have a fax confirmation), have sent via FedEx documents, etc., then told order was canceled.THEY NEVER REFUND THE FEES, have paid twice for same document. Tip for consumers:Save your money. I selected VitalChek Link and paid to have a certified copy of my birth certificate sent to me INTERNATIONALLY. So, my Father-in-law's brother just moved in with them and needed his birth certificate and without my knowledge, they used a website called "http://yourvitalrecords.com/". Call your bank.This is for those who purchased any records from vitalchek, call your bank and ask for a refund to your account. No receipt of document or email concerning document. Or just take advantage of GetHuman's tools for getting attention on your issue faster: Help me with my issue. How to Cancel a Request - VitalChek Order has been cancelled. Ordered birth certificate and did not receive either the certificate or the refund. I do t think this company is real. 0 CalamityLeo 4 yr. ago Tip for consumers:Watch out for the false advertised free regular mail. Types of certificates offered vary by the vital record agency processing the request. Although it is more expensive, for your protection we recommend express delivery with UPS. If information is not complete at the time of submittal, it is possible that the record may not be located. Rundown (7AM) | ANC (1 May 2023) | May | Start your day with - Facebook Again, thank you for your feedback. Emails are not returned. We use dedicated people and clever technology to safeguard our platform. Processing 5 to 8 business days. They give you these long unrealistic wait times on each platform. There isn't anyone at their customer service phone number. To protect against identity theft, the agency you are ordering from requires that the certificate be shipped to the address associated with the credit card used. when i try to check status it tells me my pin has expired for security. They have an exclusive online contract with NYC and tons of other places. Poor communication and bad service! The "manage your order" page on their website shows as "Page not found." View the Cancelled order in one of the Order Create tabs ( Order Details, Correspondence, Order Summary, Comments or Attachments) Step 2. VitalChek, a LexisNexis Risk Solutions company, is proud to be America's leading source for ordering express birth certificates and other vital records online quickly, easily and securely. While 800-255-2414 is VitalChek's best toll-free number, there are 5 total ways to get in touch with them. May | 2.8K views, 54 likes, 15 loves, 21 comments, 4 shares, Facebook Watch Videos from ABS-CBN News: Start your day with ANC's rundown of news you need to know (1 May 2023) Vitalchek:Save your money. I selected Interntaional, and entered my address, I entered the "province" on the second address bar and typed province : Hay Nahda. Birth certificate for ca ordered months ago and not received. A scam with no quality control or genuine customer service. Order Your Vital Records Online | VitalChek Tip for consumers:Think twice before handing over your money. Both are pointing their fingers at each other for the fact I have not received my marriage certificate despite paying $63.25 to ensure expedited processing and next day air shipping. BUYER BEWARE! Guess what? How can i get the state and providence and postal code of this company? What do you you guys think? Orders placed through our only contracted vendor, VitalChek, have an order number. Received email on 2/3/23 stating shipping delay. B2B request has been cancelled message displays. Order Status. To order birth certificates, death certificates, marriage certificates, and divorce certificates from VitalChek, simply click on the certificate you need to get started. Most agencies will list the parents names on the birth certificates. My advice: call directly to the state office of vital records. I live in a different state from where I was born. Why is New York State affiliated with a scam company? It was much more than the $23.30 they are stating in the response. They are vital records, for crying out loud. The total amount is $125.00, which is what they requested from me to process the order. I wish I never went through them. I am rethinking my account with them right now and will probably cancel it. otherwise received the bc's for mary and paul, short form You will usually get a response in a matter of minutes. DO NOT use this service if you really need your documents. DI downloaded their form. What to Do If Your Social Security Card Is Stolen? Tip for consumers:Try to contact the city youre ordering from first use Vitalchek as a last resort only. What a scam! Click the Cancel Request button. I placed an order with them for a birth certificate for $23 on November 20. How Do I Replace My Social Security Card? e-Commerce Service VitalChek VitalChek Reviews 8,931 Excellent 4.4 VERIFIED COMPANY www.vitalchek.com Visit this website : JE Jean 2 reviews US 2 days ago Unhappy Site was malfunctioning through out my purchase. VitalChek said it was sent but I never got it. You can also email vitals.customerservice@vitalchek.com. Please contact us with your order number via private message at Facebook.com/VitalChek. Cancelled orders tab has been there for a while, it simply means customer either cancelled within the first 30 minutes which is the grace period before it is processed for shipment, or the order was pending for a while and eventually cancelled because customer didn't confirm payment details etc. You can also email vitals.customerservice@vitalchek.com. America's Leading Source for Government Certified Vital Records. No reply to the complaint I made at that point. Order has been transmitted to the Agency. Kill 2 birds with one stone. I logged onto VitalChek to get a copy of my birth certificate. Please feel free reach out to with any further comments, concerns, or suggestions you wish to share. Step 3. We provide application preparation assistance services that will help you save time in any vital record application process. They have a processing fee i cant find out how much it is. VitalChek Experience? : r/travel - Reddit I am super pleased with VitalChek. Vital Records Online is not responsible for any mistakes you may make or any inaccuracies in the information that you provide to us that may result in your failure to receive a Document. We are a government-authorized service with more than 30 years' experience partnering with hundreds of vital record agencies across the nation. 2nd Edit 11/14/18: Well, I pulled the trigger and did it yesterday. We appreciate you placing your order with VitalChek and sharing your feedback. Learn from my mistake, and don't send them money. Bed Bath & Beyond bankruptcy: Store closings, final sales, coupons and We are sorry that your experience didnt match your expectations. In order to get your application in record time, you may obtain the premium package at an additional cost. Both versions process the orders the same way, so your order is safe and secure. In Progress. Click to reveal Also, why was a high dollar amount charged? Products used:They are suppose to provide a service to order birth and death certificates. Order Status - VitalChek Scan this QR code to download the app now. Some fields have been entered and saved in VPS. Also, I paid for the $19 shipping, so I recommend doing that (perhaps the free shipping orders are thrown into an unattended abyss).