stayforlong manage my bookingstayforlong manage my booking

My child became unwell and was not able to travel due to his medical condition. Their emails they send back are deliberately vague and won't give refund despite it being approved and prioritised. Genuine company. It was our first booking with stayforlong, therefore was a bit panicking at the beginning , however after made a booking , rechecked directly with Hotel Londres Estoril, Portugal for existing and confirmed booking on my surname. when I arrived at the hotel, I was told I had to pay 364 euros more, since the market price was higher now. Editor, Marcus Herbert. Please, do not book with this company as you will lose your money and will have no chance of getting it back. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Edited: 3 years ago absolute waste of time using this company. I only receive emails saying that it has been escalated, and to be patient. For any modification, please contact us directly at 855-956-2201 or by email to [emailprotected]. The worst agency to work for when booking accommodations as when something goes wrong with your booking like in my case the description of the accommodation was misleading and they promised for a refund but still not paid anything and it has been more than 6 months now. !I still haven't received my refund!!! After securing what seemed a to good to be true deal at a five star resort in Mexico at a Hotel that was unavailable on most other sites or too expensive on others, Stayforlong were able to offer me what appeared to be the impossible. We booked our stay through stayforlong. I contacted the hotel directly to confirm the booking with them too.The booking with the hotel was made separately for each room in the name of each room occupier, but once that was understood the whole booking went smoothly. No, nonrefundable reservations cannot be canceled after booking. The phone number I was communicating with them on is no longer working. Stayforlong WebNFTs Simplified > Uncategorized > stayforlong manage my booking. Alternatively, it is possible to re-send the confirmation email by going to reservation details. The staff were pleasant and friendly but the whole hotel needs a complete and total refurbishing to reach international standards. Read Customer Service Reviews of stayforlong.co.uk Cancellation and final payment options were offered one week prior to departure. Ive seen a lot of bad reviews about this company but my experience was very positive, I had to cancel my holiday because of COVID and I got a full refund within 2 days. Don't know what's happening on there booking system but entered the correct dates then when I had confirmation it booked a totally different date. However, I contacted them via the online chat on Facebook and by email and they responded to my queries and confirmed my bookings. are the most valuable, and so do the hotel owners. Not a good company and terrible customer service. Where did you get images of bathroom facilities? The more nights you stay, the less you pay. Please enter a valid email address, Thanks! Very, very disapointed. Companies can ask for reviews via automatic invitations. Email back stayforlong again asking for explanation where I was told that hotel wont have confirmation till 5 day before my journey, where I said NO and I forced them to confirm this with hotel also I had to attach my full conversation with the hotel to stayforlong. I cannot get in contact with stayforlong support. See you soon Best regardsStayforlong Team, Dont trust stayforlongTheir web site provided misleading information about the distance between the Hotel ( Hilton convention) and centre point as 300 yards that is why I did the booking, on my arrival I found that distance 3 times longer , not only that but also it was up hillAs an old man in my 70s I protested that But nothing could be done I had to pray in the hotel as it was very difficult to go to the Haram MosqueI have the medical reports as a proof that I suffered heart attack as result I have, Hi Essam Bedir,Thank you so much for your review.We sent you a private message in order to have more details about your booking. No. A week and a half later payment still hasnt been made to the hotel , stay for long are now telling me they cant swap my reservation to the new date as there are no rooms available, yet still have my money. El apartamento estaba bien per la informacin que daban en si web cuando contrat la oferta no era fiable a nivel de precio, ya que indicaba que al llegar all se tenia que pagar un suplemento de X per no indicaba que era por dia y persona, lo que finalmente acab incrementando el precio y no result ser tan oferta como pareca en un principio. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. The price was much lower than on the most popular booking site. Thank god we paid with our Visa card, this will at least give us back up when we get home. After all that stayforlong replay with apologize that hotel Ive booked is no the hotel Im going to get GREAT new hotel was 6km away from hotel that was booked with much lower standard also Ive been offer different hotel with swimming pool size 3x3meters, float swimming pool is bigger than this as there was only 4 days left to trip we had to accept that hotel. We often link to other websites, but we can't be responsible for their content. travel industry, developing new products and connecting our travellers with the best And they just send out the same automated blurb to every query AVOID. Vi tilbyder forskellige betalingsmuligheder, der passer til dine behov Gratis afbestilling tilgngelig Offers for staying for 3 or more nights. Estimada Laura,Sentimos mucho lo ocurrido y le agradecemos que nos lo haya comunicado.Le agradeceramos que se pusiera en contacto con nuestro departamento de atencin al cliente lo antes posible enviando un correo electrnico a claudia@cx.stayforlong.com para encontrar una solucin a su caso.Sin duda, su comentario nos ayudar a mejorar nuestros servicios.Saludos cordiales,Equipo Stayforlong. They habe received all the information needed apart from the last four digits that I didnt get the option to add.-Hi,Its been a year now and we still have not received any refunds. Booking From our experience I would highly recommend it! I took a snap shot of my booking confirmation and it was clearly showing that pay later option I had choose Yet they were saying otherwise.Unless its some error created by network on the web page.So it started on a bed foot but absolutely enjoyed the whole hassle free holiday experience. TOTAL QUE NOS DEJARON EN LA CALLE EN CUBA EN UN PAS QUE NO ES EL NUESTRO, SIN NISIQUIERA PODER CONTACTAR CON UN TELFONO DE EMERGENCIA PARA ESTOS CASOS O UN CORREO QUE TE RESPONDIESE O SOLUCIONASE EL PROBLEMA EN EL MOMENTO. I also paid for refund protect which allows me to cancel to get full refund back if necessary. Ms noches, mayor descuento. We have more than 70 million property reviews, and they're all from real, verified guests. Their advice / the hotels advice is to put our 3 month old baby in the bed with us.. which is against all safety guidelines. We realized that these customers deserve enhanced benefits to enjoy longer holidays and Update : I decided to contact the hotel. I sent an email to the service that deals with reservations. They confirmed the reservation with the corre They confirmed the booking and we had no issues at the check in. I have never used this company. Also left with 1 room I don't want, which has not been refunded even though I pad extra to allow me to refund. I have been in contact with stay for long for 5 weeks now. price. They said they would check it and did nothing. She replied in 24hrs. They will also lie to the bank saying they provided your with a service. So I did not hesitate and I finally booked it. However, not knowing this site at all, I did some research afterwards. accommodations so they can live long-memorable experiences. Stay away from this website. We are an online travel agency, born as a tech start-up in Barcelona, with one clear goal: to Hi Mark Swain,Thank you so much for your review.We sent you a private message in order to have more details about your booking. That has left me in financial difficulties When I reported it I was told back that I had chosen the pay now options. I chose to use Stayforlong due to their cheaper prices for hotels. Thought this price was too good to be true and I was right, made the reservation and paid and when I received my voucher it was for 12 days later. Efter a few day back home i asked for a refun, they answered that its come to take there months, to day it has been 7 months ago; they dont answered the phone and any money back. I had to follow up with a call to the hotel in Mexico to check that my booking had been made as I had seen some scary reviews. Click here to Cancel your Reservation or Resend Confirmation Email. Eu tive uma experincia. Stayforlong Had to find a number for them on google and didn't answer when I eventually got a reply they said they would help but never heard from them again.Made a claim against the transaction. I contacted Emily to get internal hotel reservation number. Totalmente recomendable . Excellent price! After booking our package holiday we seen a separate hotel in Tulum that we also wanted to visit, so we booked 2 nights with refund protection at the hotel in Tulum through Stayforlong. They even upgraded us to a sea bungalow. We booked a 2 night stay for 2 x adults and 1 x infant, requesting a cot for the room. We've sent you an email so you can complete your subscription. WebFor immediate assistance, to cancel your reservation, change dates of your reservation or for billing concerns please use our toll-free number 855-956-2201. See you soon Best regardsStayforlong Team. Nil. We will be taking stay for long to task when we get back to the u.k. tomorrow. I will be contacting trip advisor regarding this sham of a company that they are allowing to advertise on their website! WebStay longer and get greater discounts. Stayforlong Help- Manage your Travels Verification can help ensure real people write reviews about real companies. I called the hotel to confirm and I was told there was no booking. Cancellation and final payment options were offered one week prior to departure. We would like you to please provide us with more details regarding your concerns. However, I am eagerly anticipating its arrival. The service on the reception , a man in a grubby T-shirt was awful, we were made to feel uncomfortable. It was aggravating to say the least. I used their website this year for the 1st time, I agree they are cheap if you book well in advance, however, if you encounter any problem with your booking, before or during your stay, then you are in trouble. I couldnt confirm with the hotel before arrival. Simply the worst company!! Your website quotes We aim to provide you the HCN within 48-72hrs of completing your reservation, please where is this ? There are two smaller restaurants which you have to book a table for, the food in both those restaurants where not the best. Thank you.Best regardsStayforlong Team. A: The combined discount on all three compared to booking on a leading well-known competitor website was 2000 across a 10 day period. stayforlong Thank you.Best regardsStayforlong Team. Here are 8 tips for writing great reviews. WebThe stayforlong site looked quite reliable. We would not stay again. Review and reliability of stayforlong.com - Tripadvisor Despite correspondence back and forth after a year I still have no date for my refund despite specifically asking. You can pay later. Its up to you! We had a great holiday. Got what we booked, no problems. Would use again I recently booked via Stayforlong hotel in Spain but I was very concerned by som Very nice hotel, the beach is exceptional, the rooms very clean, the pool awesom Please do not book with this company!! Unfortunately, I read these reviews too late. I received a confirmation email with the details and a booking number. It was my first time using this website but found it very easy to book for the dates we needed at a very reasonable price in comparison to other well known hotel websites. We are an online travel agency, born as a tech start-up in Barcelona, with one clear goal: to We are a young team of Several days later, we are told that cots are not possible for our room type - they cannot transfer us to another room and they will not give us a refund. For questions please contact our Support Team at 855-956-2201 or by email at [emailprotected]. I am very surprised by all the negative reviews. SCAMMERS AND SHOULD HAVE A LAWSUIT AGAINST THEM. I can cancel my booking and rebook, saving 650 !Too good to be true ? Hice una reservacin a un hotel en Miami ayer para el domingo aun no aparece la reservacion en el hotel por favor necesito el equipo de stay for long responda, Fecha de la experiencia: 25 de abril de 2023, Hasta el momento todo ha estado bien , responden al momento mis correos , cuando haga mi Check in en el hotel les dire mi experiencia, Fecha de la experiencia: 28 de abril de 2023, Era mi primera vez reservando con Stayforlong, pero la experiencia fue super buena, siempre mantuvieron la comunicacin va mail y me respondieron mis dudas, Fecha de la experiencia: 24 de abril de 2023, Hola Angel,Estamos muy contentos de que todo haya ido bien y que sus vacaciones fueron geniales. I had a reservation no SH15913948 and I paid it all in advance . I have just booked my holiday in Lanzarote for 2 adults and 1 child on September. The longer you stay, the less you pay. Por contra, indicar que el ambiente decadente de su decoracin en general y la falta de mantenimiento de la habitacin asignada en particular no le hacen merecedores de tanta estrella. Will email them within 15 minutes of booking, but they refused to help, hid behind policy and just took the money, so we lost 600. I booked the Titanic Royal for 2650 with Love Holidays and these guys have it advertised on a "black friday deal" for 2000 today. VIP Deals are for members, who sign in and save 5% to 15% on named hotels. !This company is absolute scammers. I asked for my hotel confirmation number 3-4times and all the code or number they gave us was all fake ones. Do not use. WebWebsite: www.stayforlong.com Headquarters: Barcelona, Spain Size: 51 to 200 Employees Founded: 2015 Type: Company - Private Industry: Hotels & Resorts Revenue: Unknown / Non-Applicable Competitors: Unknown We are a hotel reservation website, specializing in 3 night stays and over in hotels all around Spain. I booked a stay at the Embassy Suites in Palm Beach Gardens, FL through these folks. never use them again, bad company. We have called and mailed several times. It goes against our guidelines to offer incentives for reviews. After days/hours speaking to them, they cancelled my reservation 3 days before my vacation. WebRe: stayforlong.com 3 years ago Save Booked a hotel.Less than 4 weeks before departure I have received an email to say Sorry we have booked you into a BB by mistake. Do NOT give them the code! Det er op til dig! Stayforlong were actually very nice and helpful and it was all sorted. We are an online travel agency, born as a tech start-up in Barcelona, with one clear goal: to Hi SG,Thank you so much for your great review!Our team works really hard to offer the best deals and a great traveling experience to all our customers!We hope you keep staying for long with us! **What do you think ?** I think that you should let the forum know how your trip goes.or didn't go. I don't book via "unknown" 3rd party website Hotel couldn't find our reservation, but checked us in as it was just me and 6 year old daughter and late New Years Eve. WARNING DON'T USE THIS COMPANY!!!!!!!!!!. The most likely explanations for Stayforlong code not working involve: the code has exclusions, the code might have removed, the code can not be transmitted or can only be used once. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We had a beautifull room, I mail the hotel a few days after my reservation and everything was ok. Stayforlong always answered my questions by mail. I was sceptical because of some of the reviews, but everything was ok (with the reservation), except that no one answers the phone. accommodations so they can live long-memorable experiences. After making the booking (on a cancellable rate) - I called each of the hotels to confirm that the booking has been made, and that the room types were correct.I understand there is some negative feedback on this website however, I absolutely did not experience anything of the sort. We booked a hotel here & wanted to change the hotel to a better one which belonged to the same chain. El bao es pequeo pero ya lo sabamos por otras reseas.An as repetiriamos. reward holiday makers with the best hotel offers the more nights they stay. Anyone can write a Trustpilot review. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Fecha de la experiencia: 01 de febrero de 2023, Dear Eva,Thank you so much for your review.We are sorry to hear about the inconvenience we have caused you before your trip to the holiday. Reserva tu hotel con Stayforlong para 3 noches o ms con un descuento. The actual amount was charged from our credit card.Didn't need to contact the Stayforlong, so cannot comment on that. There's just something wrong with the whole set up and trust me I dug my heals in on this one. reward holiday makers with the best hotel offers the more nights they stay. Check the information on your booking confirmation. No problem when arriving & leaving the hotel. You can use their name or ATOL number to confirm that they hold a current ATOL licence. Last year we booked a 2 week package holiday to Cancun which was for August this year. El autor de la opinin tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrar mientras su cuenta est activa. I would not stay there again. I actually broke in to tears how they were dealing with me and making it very difficult. You will need the email used at the time of booking and your Itinerary number. No difference. After 3 lockdowns and everything we have been through it is outrageous that they should try to make money selling false hope without any regard on the impact it can have on the people at the receiving end. Had a slight issue with taking the rest payment from my bank, as paid deposit only at the time of the booking, but I contacted customer service team and it was resolved on the same day (ASAP). I booked a hotel in Jersey through Stayforlong and paid 58 deposit. The rest of the staff were extremely pleasant. Before you going on holidays using stayforlong better confirm with hotel your booking as you may end up on the beach. Definitely going to book with them again :), We have paid the amount for a hotel in Mallorca for one week. 2023 Trustpilot A/S. We offer different payment options suited to your needs. Hey, Not yet, my trip is in less than 2 months. I advise you to contact the hotel by mail so you'll have a written statement that everything's book Webstayforlong.co.uk Visit this website Write a review Sort: CR carmen redondo 8 reviews GB 6 days ago dont book through these people absolute waste of time using this company. Please review your cancellation policy prior to cancelling your reservation, which was provided on the reservation confirmation page as well as your confirmation email.