Poshmark sellers have 5 business days to ship but it doesnt mean you have to wait till the last day to ship without communicating with the buyer. Signing up is easy. These may work for some sellers and buyers, but it doesnt say enough about your listing. Please visit jenn_sd and say hello! Out of these three, one buyer won, and the other two cancelled their cases and kept the items. Lets talk about reasons why a case may open against you on Poshmark. I guess it's fine for now but ideally I don't really like having my actual address attached to an online account if multiple sales are involved. Keyword stuffer, absolute pain in the ass cluttering a brand thread. No and no. Anyway, I had to send pictures of the flaws, and the case was resolved, and I got a full refund. Usps requires all priority mail to have a return address, it's mandatory so they can refuse it. I requested for more information, and she provided it. Hiding a return address : r/USPS - Reddit In cases like this, the original listing is absolutely crucial. Click the order for the item(s) you wish to return. Beside your current address, select Change. Any other new and upcoming apps that may be better for sellers with closets of +300 items? If you have pictures of pilling, mention in your description check #3 for a picture of flaw. Select My Addresses. For some reason, she changed her mind before Poshmark even responded and kept the item. step 2 To change your shipping or return address, click on 'Change' next to your address. So show your pictures alongside stock photos. You can also reach out to the seller for additional details, measurements, or photos if needed. Has anyone else had any luck with returns as a seller or just similar cases? And thats a strong argument just because it is. Note: If there are no addresses on file, select Add Default Shipping Address or Add Default Return Address. Read more, Last Updated on February 25, 2023 by Bree Are you wondering what Thredup processing fees are and what you should, Read More Thredup Processing Fees What It Means & What To DoContinue, Last Updated on October 25, 2021 by Bree If you want to know which of these two is a better, Read More ThredUp VS Poshmark: Which Is A Better Closet Cleanout Platform?Continue, Last Updated on September 3, 2021 by Bree I started my blog sometime in 2018, and this is my first, Read More How Much I Have Made So Far Blog Income ReportContinue, Last Updated on February 24, 2023 by Bree So I thought it would be nice to share my blog growth, Read More My Blog Growth After Blogging For 1 YearContinue, Last Updated on November 5, 2021 by Bree Whew! They first stated that the sweater was worn more than I had stated, as it didnt fit right. 6. Returns are not currently offered for: Fit Issues No longer want the item Delayed delivery If the buyer receives an item that is not as described within the listing, is sent the wrong item, or is in some other way not as described, the buyer can report their problem to us within 3 days of delivery through the app or on the web. Half of them were my fault. I got a small post office box, and it has been worth every penny for the privacy & security it provides for both buying (package holding, no having things sit around on my porch) and selling (no one gets my home address). But if you cant find the product on Google, then youd have to describe it to the best of your knowledge. . Select Problems/Order Inquiry. But take your pictures of the item. Now you have pictures of your listing, the next step is to describe the product, and back them up with the pictures. Username etc. Poshmark Return Policy | Stop Doing This | Poshmark Tips 2021 If you cant give write detailed descriptions of your listing, Google the product and copy the retail description of the product. c#; asp.net; vb.net; Share. Box. She stated she confused her shipments and she never intended to buy the item. Poshmark pays for returns. Some sellers might misrepresent an item or hide its flaws. When a case is opened against you on Poshmark, dont panic. 10 pinkwoodgrain 4 yr. ago Thank you <3 2 If youre going to ship late, let the buyer know thered be a delay, and they would understand. But waiting for days and not getting any update can be frustrating. List the shoe by the size written on it. Now, lets look at better item descriptions: All Im trying to say is that incomplete descriptions can lead to Poshmark returns, and you can avoid them. So if a package cannot be delivered, it will be returned back to you, the sender. If you are adding or editing an address, you may be prompted to complete our 2 Step Verification. Select My Purchases. Poshmark is a social commerce marketplace where users can buy and sell new and secondhand fashion, home goods, and electronics. Here are some examples of vague descriptions. You dont have to pack the item with tissue paper ad fancy ribbons, which is good but not necessary. On the web In all of these three cases, I realized immediately that the error was on my side. So well talk about what to do to avoid cases being opened against you on Poshmark. Learning as Im going ! Click on your profile picture to reveal the dropdown menu. I then contacted Poshmark customer service, who asked for photos - which I provided. When I received the sweater, it was in the same condition that I shipped it in, without any staining or odors whatsoever. Is there a way to hide all listings from a particular user? Add images that clearly depict the reason for the return and include a description of the return. Archived post. Thanks in advance everybody ! When someone states that you purposely sold them a dirty item, its difficult not to be defensive. When people shop, theyre excited and counting days to receive their order and start enjoying it. Poshmark listings allow up to twelve pictures, take advantage of it. But the past few months it seems "item not desicribed" return cases are getting out of hand. The item does seem to [State issue with item]. What is Poshmark's Return Policy? To change your shipping or return address, click on Change' next to your address. The seller never disclosed the flaws in the items and claimed they werent there when she shipped both jackets. Tips for Selling on Poshmark for a Beginner - Meg's Consignment Honestly though, I don't really want to be found. I tried blocking them but the listings still show up. I politely responded that that was an issue of fit rather than item not as described. There are people who have said they remove it but you are taking a risk of it not getting to your buyer and possibly not being returned to you. They aren't that smart. They are CHEAP when it comes to your privacy. How to avoid this: Add a picture of the size on the shoe. I advised in the case chat to Poshmark that it was a dolman type of sweater, and that the fit was boxy and sized as M/L. Wanted to see if anyone else here did it, and if they had any tips or advice? Its even difficult to refute something like this, because your statement could incite unwanted actions from the buyer. You will receive a one-time useverification codeto enter on the verification screen. has flaws that weren't mentioned, is the wrong size, has alterations that weren't reported in the . Reddit and its partners use cookies and similar technologies to provide you with a better experience. But the past few months it seems "item not desicribed" return cases are getting out of hand. Select your order. In this case, I was lucky the buyer loved the dress so much that they decided to keep it. If it goes in your favor, great. Again, it is important to only state facts, and address Poshmark in the case chat .While its never guaranteed that youll win, its best to keep things short and professional. Cookie Notice If there are no issues, the buyer is refunded the money and the seller can relist the item. To avoid Poshmark returns, make sure you ship as quickly as possible. Shop Categories Women Men Kids Home Electronics Pets Handbags Shoes Jewelry & Accessories Makeup Dresses Popular Brands Nike Michael Kors Louis Vuitton lululemon athletica . Scan this QR code to download the app now. New comments cannot be posted and votes cannot be cast. and our Go to your account tab and then tap on My Address'. You can use stock photos to show the fit of a product, so the buyer has an idea of the style. How to Sell on Poshmark: An Easy Step-by-Step Guide - Oberlo Improve this question. WRONG. Select Edit to edit an address or select Add Address to enter a new address. Poshmark's Return Policy: Key Things to Know - Prelovedelights On the web Refer to my previous return post on my experience with this. NOW WATCH: What happens when you sleep in your contacts, What is Poshmark? At that point, the conversation escalated quickly. Upload images that showcase why you're returning the item. Go to the Poshmark website, and log into your account. Do you try to stay anonymous? As a seller, its in inevitable to have a case. Outcomes are typically return approved, denied, or funds released to both parties. This will help keep things professional and keep personal feelings out of it. Press J to jump to the feed. Apologize to them, and move on. If you wanted the package back because something happened or it wasn't deliverable a PO Box would be the best option. 5. New comments cannot be posted and votes cannot be cast. Click the order for the item (s) you wish to return . The day the buyer received it, she claimed it wasn't "long enough". To manage your addresses: In the app Go to your Account Tab (@username). Select Edit to edit an address or select Add Address to enter a new address. Having a case opened on Poshmark is essentially a buyer requesting to return an item. If this happens to you, take pictures of the item immediately, then open a dispute with the site as soon as you can. I'm getting fed up, at least the last 2 " item not as described returns" the buyer didn't damage the items and I was able to resell easily. Select Edit to edit an address or select Add Address to enter a new address. Buying - Poshmark Select Submit. In the app. Here's how to use the online marketplace to buy and sell clothing and accessories, How to delete a Poshmark account from your computer or mobile device, How to delete a Depop account if you want to stop shopping on the app or start a new account, How to leave a review on Depop and give the seller feedback via the app, What is Depop? A group for anything and everything related to Poshmark! I'd just like to stay anonymous. Then check the pictures of the listing, and your description to see if you missed anything. The buyer was very aggravated. Honestly though, I don't really want to be found. Also is there a way to unsubscribe from pmeditor and the brand parties or whatever? Obviously there is danger here if the package is lost or returned, and they dont know where to send it back to, but I think thats a risk Im willing to take and a cost Im willing to eat. r/poshmark 2 yr. ago. Create a free Poshmark account 2. More importantly, I included a screenshot of her response thanking me for the update. The only thing I could do was maintain my position that I sold the sweater in the condition that was stated. Case Opened Against You on Poshmark? Here's What To Do And let your pictures show the brand name, size, care instructions and fabric type label, flaws (tears or pilling), etc. Archived post. Since the package is trackable - doesnt the tracking number act as a return address of sorts since the package can be located by usps and they can look it up in their records and see what post office it departed from ? 2 Step Verification. Cookie Notice 4. Scroll down and go to My Purchases. Poshmark isn't going to do shit unless enough people complain. If you notice any intentional damage or anything untrue, then you can open a case against the buyer too. I am concerned ( based on some experiences a few years back ) that the wrong people may get access to my address. I dont personally own a tag machine. You can put their address as a return address as well. What is a return address? For more information, please see our Select Edit to edit an address or select Add Address to enter a new address. One thing that I always do is confirm the sale. Select Account Settings. Select Done On the web Once the buyer purchases an item, I follow up with a thank you, stating when their specific item is expected to ship. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You didnt mention if it has any flaws if it is true to size, or whatever. and our One of the best tips for selling on Poshmark is to open a P.O. So go to the USPS website and schedule a pickup, and the mail carrier would pick up your shipment the next day. Even when you finally ship the purchase, some buyers would open a case for a return. Select Submit. Instead, they utilized the fact that my description was not complete. The buyer became very agitated with my statement and then stated the sweater was filthy. How to change name or address on a poshmark shipping or return label.All links mentioned can be found here:https://www.erikaslinks.com/Follow Me:Instagram | TikTok | Pinterest: @stylisterikawithak Check out my cruelty-free, plant-based, luxury hair and skincare line: https://www.roxdollcosmetics.com/Follow ROXDOLL Cosmetics on Instagram: https://www.instagram.com/roxdollcosmetics/ re:For my entire reselling playlist, click here:https://www.youtube.com/playlist?list=PL1A9P1C7h4owlgeW_ci8TP_HMLZ7c_CNIso many questions answered in previous videos, with so many new videos coming soon.https://poshmark.com/closet/stylist_erikaSign up for poshmark with my code STYLIST_ERIKA to save $10 on your first order. In this case, I sold a sweater that was one of those in-between sizes. To initiate a return and refund, file a claim on the Poshmark website or the app. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Once you have this out of the way, buyers wont have to ask you for measurements or return your product because of inaccurate measurements or fit. What other tips do you have for return cases? How to Avoid Cases Open Against You & Returns on Poshmark Add images that clearly depict the reason for the return and include a description of the return. It appears that on USPS click n ship I have to provide a return address in order to print the label. The seller receives a notification of the case and can provide her response. I've been a faithful posher for over 5 years selling 1,060 items so far. Mailing Address Privacy : r/poshmark - Reddit At this point, theres nothing much we can do as sellers. Youll never know, the buyer may change their mind and decide to keep the item. Select Account Info. Mercari VS Poshmark Which Is Better For Selling Online? Look for things you can use to defend yourself just in case the buyer is being dishonest. They approved her return stating "missing button" and I should be more careful when listing and pay attention to detail. Before responding to the case, make sure to read the reason why the buyer wants a refund. I indicated medium as the size, included a picture of the tag, but made the mistake of not including the M/L part in the description. How Much I Have Made So Far Blog Income Report, September/October 2021 Blog Income Report $714.34, How To Sell On Facebook Marketplace | How It Works. I can understand the disappointment on the buyers side as well, especially when these things could have been avoided up front. Go to your My Poshmark Tab (@username). For more information, please see our As a reminder, this subreddit is not an extension of official USPS customer service therefore inquiries by customers may be removed by mods if a question is answered by the FAQ or the post is in violation of our rules. And these were not pictured or even mentioned in the descriptions. I'm more mad that i'm receiving a damaged item back that I will have no chance of reselling. Select Done. As per returns, the policy states that you cant return any clothing based on your disliking of the fit. But if a case opens against you, be professional and keep emotions aside and try to resolve it. She then turned around and claimed the item was missing a button, including a photo of where she had clearly ripped off the button. Enter in your new email address. But without any communication with your buyer, they might lose interest, and change their mind about the purchase.