One way of doing this is to uniquely modify its services to meet The airline is cognizant of the importance of creating a unique customer experience. Therefore, firms products and services should meet the customers requirements. Print. The aviation industry suffers from a range of political and economic obstacles and challenges today, and much attention should be paid to the strategy followed by Emirates to compete in the market. The economic potential of the whole country increases, as well as the income of the states citizens. The airline company develops according to norms and tendencies of the local and global aviation industry and markets. However, the airline is contemplating introducing a crew-transport-optimization programme and a hybrid baggage tractor. Print. Mukherjee, Peterson. However, today trade opportunities for airlines are rather limited because different nations all over the globe changed their courses regarding relations within the aviation sector due to the complicated political situation. Kerzner, Holwad. In addition, the company should strategize on how it should enjoy economies of scale by purchasing airliners en-mass. Need a custom Report sample written from scratch by Emirates regularly launch the environmental projects and participate in the governmental programs oriented to protecting natural resources in the country (Emirates Home par. These recommendations can be discussed as effective to contribute to the improvement of the companys long-term performance. Print. 2010. 9). In this context, the effective implementation of the diversification strategy should be supported by the companys global expansion. In terms of differentiation strategy, the company should adopt and implement a variety of strategies. The price of the air ticket is usually slightly high but the strategy creates the perception that the meals are free. The Airline industry in the Middle East is undergoing significant transformation because of increase in demand for air travel. January 10, 2023. https://business-essay.com/emirates-airlines-company-operations-management-practices/. On the contrary, global operations open up the airline for increased competition from well-established multinational airlines. The main suppliers in this context are aircraft producers (Davahran and Yazdanifard 3). From the above analysis, it is evident that Dubai International Airport acts as an optimal location for Emirates Airlines. Consequently, the airline is in a position to assure the security and security of its customers. The cost control strategy is aimed at ensuring and growth, enhanced quality and performance in terms of services delivery as well as long-term sustainability (Lancaster, 2013). First, the growth in the airline industry has encouraged the entry of new investors into the industry. Products move through a number of stages in the course of their existence. Customers can also access additional allowances depending on their Emirates Skwards membership, which includes gold, silver or platinum membership. The Hello Tomorrow plan is among the most innovative marketing strategies that the company should adopt to attain some of the major objectives. Wit, Bob, and Ron Meyer. Operations management: critical perspective on business, New Delhi: Global India Publications, 2009. Johnson, Gerry, Kevan Scholes, and Richard Whittington. One way of doing this is to uniquely modify its services to meet needs of its diversified customers (Winur and Winur 53). Lancaster, P. (2013). At the macro-environment level, operations and the strategic development of Emirates are most influenced by political, economic, and technological forces. The Civil Aviation Authority (CAA) of Dubai is charged with the responsibility of managing safety and security. The data is then used to predict the future. 6). The debt to equity ratio has decreased significantly in the last two financial years. Since its inception, the airline has managed to penetrate the six continents. For Emirates, the main stakeholders include the government, customers, suppliers, services providers, prospective customers, the press, the public, and the community. In this regard, the firm has realized significant steps in averting competition. Rivals of Emirates such as Gulf Air Company and Qatar Airways Group are also oriented to expanding markets, and the competition within the airline industry increases. Since its inception, the company major goal is to provide global air connections and be a global leader in the airline industry. The most influential are stakeholders that need to be managed closely because their levels of the power and interest are high. Here is a quick step guide on the most capable strategy to Booking Reservation your refundable Ticket using the My Excursions fragment open on the You can use them for inspiration, an insight into a particular topic, a handy source of reference, or even just as a template of a certain type of paper. In this Marketing Strategy of Emirates Airlines, we will talk about the marketing strategies of Emirates, Emirates marketing mix, competitors analysis, One of the main strengths of the company is the support of the government that resulted in many trade agreements for the company abroad. The main motivation for market entry is the high market potential. In 2001, the firm ordered 58 new aircrafts, which comprised Boeing and Airbus models. The firm has added 34 new aircrafts to its fleet. 13). In order to enhance its competitiveness, it is imperative for Emirates Airlines to consider the following issues. This paper is primarily centered on the assessment of Emirates Airlines strategic management plan. Strategic alliances: For expansion and growth it is necessary to acquire companies or register new companies. At the current stage, the company is able to adapt the strategy to the influential external factors, but the problem is in the fact that more approaches can be necessary for the future. The firm is investing in continuous service improvement and development in an effort to cement its market dominance. The growth in the net profit margin was up by 1.8%, which is an increase from 8.1% to 9.9% from the previous year. Emirates focuses on attracting multicultural employees in order to address needs and interests of all consumers. Significant expansions continue to be realized in the aviation industry. 2). Retrieved from https://business-essay.com/emirates-airlines-company-operations-management-practices/, BusinessEssay. Rahman, Khadiza, Sumi Azad, and Sabnam Mostari. In 2013, the Emirates Airlines capacity increased with 5.4 million passengers. The airport acts as a trading link between the developed and the emerging economies. Web. In fact, the company has continued to record financial growth since 2010 particularly in revenues and market capitalization. IvyPanda. The Emirates company uses a variety of targeting methods to select potential buyers for its products. The Strategies applied by Emirates airlines (2022) 'Emirates Airlines Business Strategy'. Operations management is comprised of a number of areas, which range from tactical, operational, and strategic levels (MIT Sloan Management par. Ghuman, Kennedy. The objective of the installation was to provide customers with an opportunity to listen to music through their iPods and video players. In line with the above services, Emirates Airlines appreciates the importance of offering customers high quality meals. In the last financial year, the company has achieved its strongest cash flow recording the highest cash generated from operating activities. The main threats for the further strategic development of Emirates are the progress of the rival companies in the air transportation or aviation industry; the changes in the fuel prices influencing the economy of the UAE; and the worsening of the current political and economic crises globally influencing the buying capacity of customers. In this strategy, company provides different services to the passengers such as first class private seat. We use cookies to optimize the website, no personal information is stored. If the significant fluctuations in the oil prices and changes in the financial markets are expected, the aviation industry in the UAE is at risk of having high losses because the currently followed strategy is oriented to the context of the rapidly developing economy. Current legal policies and norms regarding operations of the airline industry in the UAE can be viewed as supporting the further growth of Emirates. It has best air fleet, co-operative staff, well-trained engineering and support team and well-known brand. By adopting the tool, the airline has been in a position to implement optimal level of customer service. This is IvyPanda's free database of academic paper samples. Since its inception, the firm has been committed towards improving its capacity, which is evidenced by the rate of its expansion with regard to fleet size. Emirates business class lounge. Print. Some of the airlines that have shown interest on the airport include the discount carriers, Wizz Air and Jazeera Airways. Such policies remain a threat to the airlines expansion strategies. . BusinessEssay. In a bid to ensure that the employees are adequately trained, the airline has developed a strong and dedicated employee training team. Subsequently, it is imperative for the firm to plan whether its current infrastructure such as aircrafts and airbuses will support this growth (Emirates par. Emirates Airlines also accesses the services of Dubai Metro, which has stations located at terminal 3 and 1. Emirates Airlines Business Strategy. It is estimated that the industry will be the second fastest growth market with regard to air traffic from 2009 to 2014. Emirates Home. Five Forces of Emirates Airline The trade agreements have opened new opportunities for the airline particularly within the global market. The company mission requires increased innovativeness and be proactive to any eventuality. The airline also intends to enhance its customers efficiency while travelling across different destinations. 14). These stakeholders are suppliers. These unique services have their disadvantages such as increased costs of operations. The concept of departmentalization has also enhanced the airlines operational efficiency. The firm has integrated three main baggage allowances as illustrated below. In addition to short distance buses, the airport is serviced by long-distance business services. IvyPanda. Tonya Russell Emirates is reportedly one of the first major airlines to have started unbundling its business class offering back in 2019. In order to meet the customers dynamic needs and services, it is imperative for businesses to integrate the concept of product and service design in their operations management. Moreover, there are different techniques that can be utilized under the time series method. Emirates Airline.docx - OPERATIONS MANAGEMENT The mission of Etihad Airways is to maximize its profitability through the implementation of operational methods that enhance its yield, minimize its transit periods, maximum load factors, continuous and instant communication flow to the stakeholders, administration, and improved customer service. New Jersey: Wiley, 2013. Emirates endeavor to maintain the array of sources of competitive advantage in the context of cost control and distinctiveness that have led to cost and differentiation advantages. For the global and business strategies to attain the specified objectives, the firms must adopt both long-term and short-term financial, marketing and operational strategies enhanced by appropriate information systems and sound human resources management. The airline has been enjoying the political stability particularly at the regional market. Labor issues affect the employees productivity as well as the companies general output. To maintain this success, Momadu advises that this firm will need to remain innovative in its operations (11). The manufacturers possess somewhat high power in terms of supply of the aircrafts. In other words, the financial capabilities increase the company competitiveness within both the regional and the global market. In a bid to enhance the likelihood of success, it is imperative for businesses to forecast the future. However, Emirates tries to keep leading positions in the country and region while changing the marketing strategies and orienting to other consumer categories. Graeme, Wilson. WebDifferentiation/Low Cost Leadership/Focus Emirates Airlines is an airline that focuses on satisfying their customers and providing the best services on board and off board. The system aims at improving the airlines operational efficiency. Moreover, the airline ensures that its aircrafts are of high quality and safe. Course: Strategic Management MGT4802(GEN) Submitted to: Major General (Retired), Bir Protik Prof. Alauddin M A Wadud Submitted by: Group-1 Fabliha Anbar B18231006 Nabil Print. The level of competition in the airline industry among the market leaders is high, especially with references to concrete regions. We will write a custom Assessment on Emirates Airlines Differentiation and Innovation specifically for you for only 11.00 9.35/page. BusinessEssay. At the current stage, the main focus is on entering the regional markets covered by the North American companies (The Emirates Group 5). Emirates Airline's Differentiation and Innovation. The first pillar involves marketing the companys hub Emirates Airlines Internal and SWOT Analysis Emirates Airlines has also invested in an effective flight-planning system known as Flex Tracks. The Porters Fiver Forces analysis is important to study how specific features of the industrys development can be used to increase the competitive advantage of Emirates. The internal opportunities and threats will be examined through the SWOT analysis. The Airline also integrated a new Enterprise Resource Planning system. As a result, Emirates operates in the context of the open skies policy promoted by the government of Dubai, and its commercial potential is constantly increasing (Oxford Business Group 28). The attainment of the aims, goals and objectives of the company depends on the manner in which the company incorporates all these strategies into both long-term and short-term corporate strategies. Most countries in the region have experienced expansion in their economic growth, which have a positive influence in the overall income. The airlines aviation college trains employees on different aspects, which include electronic, computer engineering, business management, aerospace engineering, and travel and tourism. https://business-essay.com/emirates-airlines-business-strategy/. Emirates Strategy Further, through the companys programmed passenger services in more than 120 destinations across over 70 countries globally has seen the firm register an increasing trend in revenues. Strategic Management of Emirates Airlines | Proceedings of the Applied transport economics: policy, management and decision making, London: Kogan Page, 2005. The Aviation Festival Middle East is a platform for airlines, airports and the aviation industry to address strategies for growth and development. However, new economic policies are emerging with most countries streamlining their economic strategies to suit their airline industry. Differentiation strategy enables an organization to gain sufficient competitive advantage because it acts as a defense mechanism against competitors. The other influential group of stakeholders is those ones who also need to be kept satisfied, but their level of interest is lower in contrast to the power level. The rivals in the airline industry market are active, and Emirates need to focus on expanding their services and selecting more routes because such approach guarantees the stable leading positions in the market. The less extent to which labor issues have affected the company presents an opportunity for the company to expand while constantly improving the welfare of its workforce. One of the factors that the firm has focused on in an effort to protect the environment relates to fuel efficiency (International Air Transport Association par. In other words, technological adaptation is another benchmark through which the company strategies can be evaluated. The firm intends to transform Dubai into a long haul and global aviation hub (CAPA Centre for Aviation par. The firm has used technology to gain competitive advantage over other airlines. Emirates has been able to maintain its competitive advantage by offering a differentiated product and focusing on 2). It is possible to speak about more than 6 million of loyal customers using services of the company (Nataraja and Al-Aali 472). The airline brand positioning is founded on the delivery of high quality services and is perceived as the youngest company with advanced fleet and quality services aimed at satisfying the needs of the customers. For example, it makes managers realize that their products or service may die and hence the need to ensure that the products or services are constantly rejuvenated. The management of Emirates makes efforts to come to terms with government policies while the real business agenda is executed by subsidiaries or local agents in the country (Roberts 2012). Moreover, positioning enables a firm to survive in an industry characterized by ineffective structure. Despite the fact that the current political situation in the Middle Eastern region is discussed as unstable, these political forces have the limited effect on the progress of Emirates. Speaking today at the Aviation Festival Middle East, Anand Lakshminarayanan, Divisional Vice President Route Planning and Economics said: "Countries recognise the importance of seamless global traffic flows and the multiplier effect to their own economies, and this has been instrumental in our own growth as an airline that attracts business and tourism opportunities. The financial objective of the company is to attain effectiveness and efficiency in all the operations of the company. In this context, passengers often choose cheaper services while planning their business or holidays trips. This is IvyPanda's free database of academic paper samples. (PDF) GLOBAL STRATEGIES OF THE AIRLINE INDUSTRY: A First, the airport is strategically located and it serves as the hub for most airline companies in the Middle East such as the Emirates SkyCargo, Flydubai, and Emirates Airlines. Quality management: strategies, methods and techniques, Hanser: Munchen, 2002. Consequently, it provides Emirates Airlines with an opportunity to serve a large number of customers. November 29, 2022. https://business-essay.com/emirates-airlines-business-strategy/. In the course of its operation, Emirates Airlines has adopted a comprehensive facility planning ad process selection. Besides, technology should also be adopted while designing the global expansion strategy for the company. 1. The tool enables the firm to identify market needs, design and test a potential solution to the identified need, determine how effective the solution is, and implement the solutions (Emirates 8). Moreover, the firm has introduced 10 new routes. Moreover, the airport has a well-designed VIP pavilion. Retrieved from https://ivypanda.com/essays/emirates-airlines-differentiation-and-innovation/. In order to utilize the moving-average method in forecasting, it is imperative for the collected data to follow a rather liner trend. The airport is located at Al Garhoud in Dubai. Moore, Carlos, Justin Longenecker, William Petty, and Leslie Palich. The various departments operate in an interdependent manner. Emirates Airlines: A Competitive Advantage WoodWard Avenue The company does not serve needs of middle-class passengers while reducing the number of potential customers. Moreover, it is fundamental for businesses to ensure that their products and services capture the customers imaginations. The firm is entirely owned by the Dubai government and it ranks as the largest airline company in the Middle East. During the decade, the company operated with references to the business and political agreements of the UAE with the countries of the Gulf region, the Asia-Pacific region, and the Western countries (Nataraja and Al-Aali 473). In other words, local as well as global competitors with low fare budgets make the firm less viable. As a result, more people choose Emirates to fly in the country, and they also use the air transportation for flights to the USA, the European countries, and to the Western countries (The Emirates Group 4). This aspect has enabled the firm to provide customers with optimal services. Check-in online within 24 hours and 90 minutes before flight departure. Print. The Pakistan International Airlines supported the new airline with managerial and technical skills necessary to bring up the company from the ground (Yip, 2002). In the global front, the airline traffic has reduced significantly due to economic downturn. Print. One of the aspects that the firm has taken into account relates to employee training and development. As a result, low cost carriers are surfacing and intensifying competition. Further, the delivery of airline gas is verified through the market forces. The passenger terminal building is comprised of parking bays, handling areas, and concourse. Web. Consequently, the firm has emerged as a globally recognized tourism and travel airline company. WebStrategy Evaluation of. 1). The firm has pursued global integration in the past two years as a business model for expansion into the new markets. The new routes has emanated from addition of more Airbus 380s. The first recommendation is to revise the differentiation strategy and pay more attention to the diversification strategy in order to make the companys approach more adaptable to the changes in the airline industry and markets. Airlines such as Emirates and Singapore Airlines