Secondly A girl went to help her Grandparents move from another country and said she wanted to come back to tj maxx when she got back so she was gone for a total of 11 weeks and 6days. Your email address will not be published. what i would like to do, and what you should do, is run. you hang bras that you dont want on a dress rack. with dog piss all over it. I literally have found used bras and panties at my job. at garage sales and flea markets. With the increase in popularity of discount retailer T.J. Maxx, some customers are worried that they might be able to return items from T.J. Maxx or other TJ Maxx-owned stores to Marshalls or HomeGoods. if a customer asks to speak with a manager about their return, i PRETEND to ask them in my headset, and then tell the customer that my manager agrees with me. Generally the return fee is taken off the refund and customers can return items in-store for free. 8. Return shipping charges: $10.99 You can only mail in returns for online purchases. There is a time limit for exchanging the item, but the merchandise must be in good and sellable condition. Everything You Should Know About the EZContacts Return Policy. I loath thieves and there are plenty of them at TJ Maxx and Marshalls because TJX DOES NOT CARE! I work for TJMAXX in Texas and I am a key carrier now . I hope that consumers and Shoppers all read this and understand that this behavior is not acceptable and that goes for every single store that they shop in. Yes. Privacy Policy. This is a huge pet peeve of mine. No. and i can pretty much guarantee that the nice end table you are looking at wont have been pissed on by a little chihuahua, that a fellow shopper set down on the floor, so she could look at a big mirror. NBA Store Returns PolicyWhat Items Are Refundable? Tips & Guide, Does USPS Deliver on Weekend in 2023? You cant use your gift card for any purchases involving shipping, or items that are not available in an Illinois location. you use our bathroom and leave ### all over the toilet seat. We barely have payroll to get our work done ! This policy only applies if you bought the item in-store, but if it was purchased online, you can return it for store credit. Something i dont need right now because in recovering from my surgery. Loss Prevention 3. That's the law here in Indiana. However, the survey showed that younger generations, who are not necessarily conditioned to free returns, are more accepting of these charges. Do you know what TJ Maxx return policy after 30 days is? my store is located in santa clara california. However, most regular customers asking for a return without a receipt in store will not be offered an exchange, because its usually a problem. If an item is damaged during shipment, T.J. Maxx will BUT, on the corporate side, the company writes off losses - so it's a monetary gain, of sorts, at least on accounting and tax document paper. T.J This will surely increase the credibility of your complaint. I work in an Oregon tj Maxx store and completely agree with everything you all have said! WebReturn Question: Broken Jewelry My mom and grandma bought me a wonderful gold necklace and bracelet set for my birthday less than 30 days ago from TJ MAXX. Because we CARE. if it is washed or worn i will not return it. Returned items are eligible for credit toward future purchases. But adding fees for online returns could risk alienating customers, the report says. It's easier. Customers will not be allowed to return or refund beauty items unless they are unopened, tamper-proof, or have their seals intact. Avoid taking the easy way out by not shopping through a company that sells your products for much less money than you can find elsewhere. While I think it's hilarious when people call citing the description of an item (of hundreds) with maybe the style number -- like I'm going to sift through ceramic dish stock all day. The associate looks up the merchandise you prefer in the store and issues a merchandise credit to the gift card. Today, the bracelet broke and Ive seen parts of the necklace start to come apart too. The bottle was sticky and it did seem like some plastic was melted. This is the easiest way to avoid problems when making purchases. I too work in a discount store and don't just take anything back. For a limited time, its FREE to sign up. I gave my new address to one odf the managers like a year ago that is not my fault if managers are not doing their job correctly. Evidently, there are issues between stores? You should then select the order you returned for a refund and then check the order details. You can also get them by calling the store and requesting one. Make sure to check your product before you send it back, Item exchanges are not available for this purchase method, T.J.Maxx allows returns of merchandise that appears as new within 30 days of purchase, Receipts will speed up the returns process, but T.J.Maxx may still require your signature, Youll need to provide a valid ID and your signature if you dont have a receipt, Use the shipping label included in the receipt for a $9.99 deduction on shipping fees, Drop the package off at the shipping carrier stated on the return label, Make sure to add the receipt or a printed shipping email to the package as proof of purchase, Describe the item, purchase details, and the reason why you wish to return it. I also trained each and everyone of our cashiers.. no ticket no reciept no return. After you are done with the checkout, proceed to the Return Policy page to get your return information. TJ Maxx Return Policy With No Receipt In 2022 TJ Maxx stores allow returns without receipt. Anyway, I taped up the bottom of the box where I opened it and it's not that obvious unless you really inspect it. Many people mistakenly believe that all three stores have similar return policies and can be returned to any store in the chain. I shared with my husband about this when I came home. (Operation Hours & Holidays), How to Order Medicine Ball on Starbucks App in 2023? We can't accuse "innocent" people. Days of purchase at occasion gowns is online purchases has original form. However, TJ Maxx will accept returns in exchange for store credit after the 30 or 40 days have passed, as long as the item is in good condition and you provide the receipt. Washing the item will destroy the tags and put a permanent mark on it, making it a no-no for TJ Maxx. TJ Maxx It's easier." Some items cannot be returned, like broken items and have been opened, but T.J. Maxx does offer a 30-day no-hassle return policy on all items. There is also an in-store return and exchange option at shop branches, which saves you money on shipping. How Long Do You Have To Wait To Get A Refund? Its causing me allot of stress and headaches and money. Read also: 10 Stores That Give You Cash Back Without A Receipt (The Truth!). T.J.Maxx Holiday Return Policy Explained - DoNotPay We have lives people and it shouldn't involve all of us standing around waiting for you to finish shopping after the store is closed! Their merchandise has become inferior and is thinning out and they have become very nasty with their return policies and hiring very poor sales help, who also lie, scheme and steal and hide things from the customers for themselves if they don't want the customer to have it. Well, weve got you covered. I believe the writing is on the wall. While exchanges are permitted in T.J. Maxx stores, the cost of return postage will be deducted from your refund. As a result, the corporation imposes various restrictions on things worth more than $1,000 or specific solder parts. if a customer does not have their receipt and does not have tags on the item, i will not return it. Home - TJ Maxx - Can You Return TJ Maxx To Marshalls. literally leave ###. We've been robbed 3 times by gun point and still nothing. Zara is a Spanish retailer that is based out of Arteixo, A Corua, Galicia, Spain. However, if my boss is there, well, to save himself from getting in trouble, he will do anything. The T.J. Maxx policy is that you will receive a full refund even if your item has no tags. Before you buy anything off their website, you need to know that there will be exceptions to the return policy that will be stated before shipping. because at tj maxx, they dont care if you waltz around the entire store, with your little dog on a leash. (News & Policy), Does Dollar General Take WIC in 2023? Then the legal system takes over. The customers of TJ Maxx are very rude and ungrateful people. Now from one day to another i find out that my HEALTH INSURANCE is cancelled. The same goes for the T.J.Maxx return policy, and thats why DoNotPay is here to present you with all the details. We don't have any legs to stand on, we just have to do what makes our customers happy. and that other people handle and sometimes purchase and take home. I removed and to clarify the sentence. T.J. Maxx sells items at discounted prices so that customers can save By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. UNLESS a manager is up front at the registers with me, i will not ask them to confirm the return. I agree with you on this because when the managers tell you not to take non receipt and not ticket items back they turn around and say "Just take it back." The complaint has been investigated and resolved to the customers satisfaction. Its very important to include a receipt and your packing slip or shipping confirmation email. They will ask this to ensure that you did not get any damaged or faulty items. The policy contains If you choose that option, you must use Marshalls shipping label and your refund will include a $10.99 deduction for return shipping and handling. WebStandard Return Policy for Items Purchased in Stores Our customers continue to be our top priority. We got your back! I It was ridiculous as I spend so much money at these stores. TJ Maxx We will generate a customized return request letter and send it to the store in your stead. why would anyone want to stick their arm down a pant leg, right where your crotch just was, to pull that pant leg back out? We have to return stolen items with no receipts and signs of the security tags being ripped off. WebTJ Maxx and Marshalls will accept online returns bought October 9 - December 25 until February 3 -- about a week later than usual. No offense to any of you that have posted the reality - I do understand. Now, that's employee savvy - despite all of the challenging extrinsics. I am thinking about calling the corporate office, because I need to get back to work, I can not go on to a fourth week without going to work. I guess she was trying to figure out if I was a mystery shopper? I never receI'ved the papers of course because in dont lI've their no more. T.J.Maxx has a generous return policyand if you don't know about it, you're simply losing money. If you return an item to the T.J.Maxx store, youll get your refund to the original payment method or store credit immediately after approval. TJ Maxx Return Policy you drop clothes on the floor and dont pick them up. The managers are greedy and selfish. Dinendra Haria/SOPA Images/LightRocket via Getty Images, Jeffrey Greenberg/Education Images/Universal Images Group via Getty Images, Budrul Chukrut/SOPA Images/LightRocket via Getty Images, Jeffrey Greenberg/Universal Images Group via Getty Images, Jeff Greenberg/Education Images/Universal Images Group via Getty Images, Ari Perilstein/Getty Images for Fabletics, Xavi Lopez/SOPA Images/LightRocket via Getty Images, driving serial returners to view purchases as "risk-free discoveries. Find the Answers to All Your Questions About the Ubisoft Return Policy, Exploring the T.J.Maxx Holiday Return Policy With DoNotPay, Understanding the Aropostale Return Policy, The Container Store Return Policy Decoded, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier, Credit Card Dispute Letter Template That'll Get Your Money Back, You have 40 days from the order date to return an item to get a refund. Bottom line, I feel like its up to the company how they handle situations.. Your website is extremely helpful. You could request a refund at the transaction time if you paid for part of your item with a gift card. First of all i was in hospital for a week and second its not my fault that the manager send all my paper work to wrong address. They no longer detain people. As for the recovery of stolen property -- I can't address that on the legal side. Returned merchandise cannot be used or worn Must be in saleable condition Swimwear and lingerie have to have their tags still on Jewelry cannot be returned without a receipt Final Sales items are not returnable It seems that they would do something since this happens in every store and every state! Large conglomerates (Multi-billion dollar in the case of TJX NASDAQ trading at around $78 per share) have loss prevention peeps who don't chase down shoplifters to arrest them; that's not their role. These ppl simply don't care and get upset when you offer to give them the PH# so that THEY can call instead. Maybe others will stop forward in my area with stories If they are experiencing this to? You can return an item for the purchase price if you have a gift receipt. TJ Maxx doesnt specify how often you can do this before they will refuse you but you can expect no more than five times in relatively short order. Here we have the answer for you. you were very obviously raised wrong. We may save the store from losing money, but the LP department does not make the store a profit. I work at a store here in California. Discover the Zzounds Return Policy With DoNotPays Thorough Guide! However, if the item is no longer in stock, the item may not be returned. Plus, pushing customers to return items in-store rather than by mail can actually boost sales, as they have to walk past displays of items when they visit. As I love and fear my company let's just say I am in Maryland somewhere. The comma is used to link the two independent clauses ( ensures that provides) you set frying pans on the floor next to the purses. If you're not satisfied with your purchase, return the merchandise TJ Maxx is the only store which accepts returns if no wear or stains can be seen. TJ Maxx is a discount clothing retailer, which makes them avery popular option for customers who dont want to pay premium prices for premium brands. If you paid using a gift card, TJ Maxx would deliver your refund in the form of a merchandise credit. How many years does it take to get rid of crooks? No stories with returns please, We don't care about it being too small for your sister. But I always prove them wrong when I get a chance and i love it. It has come to our attention that many people are returning items to stores which are same they purchased that are returned by others. take a ### at your own house or clean up after your self or your child. You must understand the process of refunding customers who purchase with a check. Nothing I guess. Don't just express your anger on the internet. If you want to skip the hassle of waiting on the phone when canceling a service, requesting refunds or compensation from airlines, requesting a college fee waiver, or connecting with a loved one in prison, you can count on DoNotPay to provide easy solutions.