It's really basic. 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You'd consider that to be a failing, right? Step 1.Pull down the notification bar from the top of your phones screen. Mar 22, 2019 by The Linkzone's limited feature set is particularly annoying because T-Mobile has the best hotspot plans for heavy data users. Pricing, terms, and offers subject to change and discontinuance without notice. Alcatel advertises six hours of battery life. You can also tether via Bluetooth or USB, but both of these methods are slower than WiFi. If you agree, why not thank TurboSri. Contact Our Support Team to Get Quick Solution >, Fix Hotspot Connected But No Internet on Android, Joy Taylor | Last Updated Apr. I opened my Alcatel, removed the battery and then put the battery back in, closed the back and the TV If your iPhonemobile hotspot is connected but has no internet,you can try the following methods: Besides, if youare trying toconnect to your iPhones personal hotspot via USB: It makes no sense to be connected to a hotspot but have no access to the Internet. Just follow the detailed steps below to fixthis problem: Step 1. Open the Windows Network Connections Panel, then go to Control Panel > Network and Internet > Network and Sharing Center. If you are in an area where there is poor network coverage, you might want to move to an area where there is better coverage. Say thanks! The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. If these steps do not fix the issue, then it is best to contact your internet service provider for further support. Now my devices connect to the hotspot but have NO INTERNET ACCESS. Alternately, we can also use Windows Update to update all our drivers at once. These plans are also a step backward after Sprint's hotspot plans, which allow 100GB of usage for $60/month. Under "Related Settings", click Change adapter options. In addition, check to see if your phones hardware is functioning properly and that there is no physical damage preventing the connection. WebAlcatel's Wi-Fi Hotspots provide a 4G LTE connection between your devices and the internet from any location you choose. Try a Different Device or Wi-Fi Adapter. Select your wireless connection, then choose Connect. If you have found yourself in that situation, you have come to the right place. There are actually two types of hotspots: WiFi hotspots and mobile hotspots. How to Fix Hotspot Connected but No Internet iPhone. Use Quick Assist to help users - Windows Client Management You can also sign up for prepaid monthly plans and data passes, and we had our hotspot up and running within a few minutes. And, thanks to mobile hotspots, youve probably got one in your pocket right now. Manual or automatic connect, any SSID I assign the hotspot, my devices identify and connect as indicated by the phone itself and connected devices. Alcatel WiFi hotspots arent complicated. T-Mobile's service plans run from $20 per month for 2GB to $95 per month for 22GB. If you are a TracFone customer, not an AT&T customer your complaint is with tracfone. Went to the sprint store and got a new sim and that fixed it. The best-case scenario is using your hotspot in an area with 5G coverage: itll be really, really fast. To fix this, you can change the current band for your hotspot, and the following is how you do that. 4. It's comparable with the modem in an old Nexus 5, or another leading smartphone from that period. Here are some other Android issues guides for you: When you are trying to connect your computer to a mobile hotspotbut your computer shows Connected, no Internet access, the reason comes to your mobile cellular data,network coverage, or the system glitches of your mobile phone or computer. Try Updating Your Wi-Fi Adapter's Driver. PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis and may not be used by third parties without explicit permission. 1996-2023 Ziff Davis, LLC., a Ziff Davis company. Connected But No Internet Authentication errors are not that common with hotspots, however, you can try turning the password option off for your network and see if your devices can access the Internet. Alcatel H2O usually charges around $10/GB, which is on par with T-Mobile's prepaid rates and more expensive than T-Mobile's monthly plans, but sometimes H2O has blowout sales like 20GB for $50. Choices. Product-related questions? 0 seconds of 1 minute, 13 secondsVolume 0%. Under the back cover, there's a little label with the default password, the battery, and SIM and microSD card slots. Tutorials Troubleshooting Unlock your device Protect your device SIM card & eSIM All device assistance topics. All Rights Reserved. It worked. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. This makes it easier for anyone to get their device connected quickly and securely to the network. There's this, and the Franklin T9, which costs $6 less. Step 3.Connect your guest phone to your host phone and see if the problem is resolved. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. Going to 30 feet through a wall lowered uplink speeds to around 12Mbps. It doesn't show off T-Mobile's rapidly expanding network particularly well, nor does it work better than using a premium smartphone as a hotspot. Check coverage with yourzip codeto see if you have access. We prefer hotspots that also support 5Ghz, like the Jetpack MiFi 6620L on Verizon. Sprint, for instance, only gives you 500MB on a one-week prepaid pass. Another possibility is that the router or modem that is associated with the Wi-Fi network could be malfunctioning or needs to be reset. Restart Your Alcatel Linkzone 2 2. If you mean youre connected to the router, but internet isnt working have you reset the router and cable modem? We prefer hotspots with more useful displays, like most of the options being offered by other carriers. Now that you know how to use em, go take advantage of them! Mobile hotspots require a bit more to set-up. Order Your Alcatel Linkzone 2: Save when you bundle with 1-month of 2GB 5G/4G Data. Option 1: Uninstall your Antivirus utility such as McAfee, Norton - since it might be interfering with Mobile hot. With no external display, the device is configured entirely from a web interface. Because people are using the network more, there is more congestion. Battery life on the 4,400mAh cell, on the other hand, was terrific, at 16 hours, 55 minutes of streaming. It'll burn your phone's battery, and may not have the range you get from a dedicated hotspot. Learn how to troubleshoot problems with your mobile phone, tablet, or Internet device. ), Make sure that the connected device is connected to the right hotspot. Its pretty self-explanatory from there. Social media. Then, hit Apply. No matter which you use, hotspots are incredibly convenient. Alcatel LinkZone 2 (The 5G network gets higher speeds on slightly less bandwidth because it is less congested. How to Free Up Space on Your iPhone or iPad, How to Save Money on Your Cell Phone Bill, How to Convert YouTube Videos to MP3 Files, How to Record the Screen on Your Windows PC or Mac, Read Our AT&T Unite Explore (Netgear AC815S) Review, Read Our Verizon Jetpack MiFi 6620L Review, Avoid the Scammers: 13 Tips for Public Wi-Fi Hotspot Security, How to Rent an eSIM for Your Next International Trip. The softwarewillmatch the PDA code of your Samsung Device Automatically> Then click Download Now to download the firmware (If there is no matching PAD code, you need to put your device into recovery mode and get PDA code). If eligible, Alcatel Linkzone 2 bundled with 1-month of 2GB 5G/4G Data will be added to cart. mobile hotspot is connected but has no internet,you can try the following methods: How to Fix Not Registered on Network on Android >, How to Fix Apps Not Showing on Android Home Screen >, Howto Fix Hotspot Connected but No Internet on Android Phone, How to Fix Samsung Phone Wont Turn On Issues >, How to Recover Data from a Broken Samsung >, How to Unlock Android Phone without Password >, Contact Our Support Team to Get Quick Solution >. It depends on the color of the SIM you receive: care to share the instructions for others on the forum? Step 2.Tap Securityand select Nonefrom the options available on your screen. This sometimes helps fix many issues related to hotspots and it is worth giving a try. 03, 2023, WiFi connected but no internet access Android. @johnwander, pandana squad ' WebiPhone. To fix this, you can change the current band for your hotspot, and the following is how you do that. Second, you should check to make sure that your Wi-Fi is actually turned on and broadcasting a signal. hotspot Check the Network status on Mac: System Preferences > Network > Select iPhone USB. WebHow do I do a factory reset on the Alcatel Linkzone? So, if your mobile hotspot is connected, but you have no Internet, that means it's got something to do with your network operator: you may have very poor network coverage (just one bar of signal, for example). Make sure the Wi-Fi of the device you're trying to connect to is working. Link App is the official app for managing ALCATEL ONETOUCH portable wireless routers, with which you can extend your Sim Card based single WIFI entry to a fairly stable WIFI hot-spot. WebAnswer (1 of 2): I think this can help you out: Mobile Hotspots or WiFi not Visible in PC Windows 10 [Solved] Where is the problem PC or Phone? WebOn the other device, open that device's list of Wi-Fi options. Thanks Ester, the 24 hour format was off. If you have a mobile hotspot connected but no internet, the first place you should check is the hotspot itself. It worked!!! Open Settings and tap Wi-Fi & network > Hotspot & tethering > Wi-Fi hotspot. ipconfig /flushdns You may need to enter the network name (SSID) or password you setup in the modems settings. WiFi is the easiest way to do this: look for your hotspots name in the network list, enter your password and connect. Recommended ArticlesHow to Fix Samsung Phone Wont Turn On Issues >. You gave rep to aepro | Staff for this post. Sign up for Fully Mobilized newsletter to get our top mobile tech stories delivered right to your inbox. Check That You Have Mobile Data 3. surface pro Sign up for Fully Mobilized newsletter to get our top mobile tech stories delivered right to your inbox. the cellular connection speed is slow - 2G, 3G. Youll want to set a password, especially if youre in a public place. Oddly, you have to set it to 2.4GHz 802.11n or 5GHz 802.11acyou can't have both. Boost Mobile offers New Customers: Alcatel Linkzone 2 2-In-1 Internet Hotspot + Power Bank + 1-Mo 2GB 5G/4G Data for $10. In four outdoor tests, the Linkzone got an average of 32.86Mbps down to the phone's 18.85Mbps. Step 2.Select theDate & timeon the following screen. While the "Uncarrier" offers terrific service plans for phones, it has neglected mobile hotspots and modems. Restart Your Alcatel Linkzone 2 2. Not having internet access is tough, especially in an increasingly connected world. If the band that your hotspot uses is not compatible with your connected device, that can cause that device not to connect to the Internet. Access Matched PDA Code and Download Firmware. Are you still able to successfully use the mobile data on your cell phone? All rights reserved. First, you should make sure that your device is connected to the right Wi-Fi network. The Linkzone lacks any way to attach an external antenna, which you get on some other hotspots. I had to call my carrier who informed me I was on a limited plan with my Alcatel and reached my data limit. The most likely culprit is a router or modem. Step 3.Wait a minute and then turn the Airplane modeoption back off. Then, hit Apply. Ive been having the no internet problem for over a week after my linkzone worked fine for 2-3 weeks vincejrs 1 yr. ago https://youtu.be/4cpE6Kb1B9o try that video . The OnePlus phone showed 9.6Mbps. Alcatel Get notified on new deals directly in your inbox or on your phone By adding this Deal Alert, you'll be notified automatically any time we find a popular deal that matches these keywords: We will never share your email address with a third party, New Customers: Alcatel 2-In-1 Internet Hotspot + Power Bank + 1-Mo 2GB 5G/4G Data $10 + Free Shipping. If your devices are still connected to the mobile hotspot but you're experiencing an issue with your internet speeds, please keep in mind that your monthly plan is set to slow data speeds to a maximum of 128Kbps for the rest of the term once you've used 1GB of mobile data. There was much less difference in uplink speeds. It measures 2.6 by 4.1 by 0.8 inches (HWD) and weighs 5.2 ounces. That could boost signals if it was an option. Ways to Fix Android Hotspot Keeps The result, in my testing, was that the hotspot topped out at about 30Mbps when T-Mobile's network was capable of much more. Hotspot Step 1.On your phone, head to Settings > Wi-Fi & network > Hotspot & tethering > Wi-Fi hotspot. Sign up for a Slickdeals account to remove this ad. Help me someone with advice other than run the troubleshooter or check if my settings are on, etc. Turns out, many other people have also felt the pain of limited internet access, and theyve taken steps to fix it. I increased it to no limit but will have to find an outside source as T-Mobile is expensive. T-Mobile has two hotspot options. Connect your device to your computer using either an included USB cable or a compatible connection type depending on what your Hotspot supports. Connected But No Internet Finally, consider just using the hotspot mode on your phone. If you agree, why not thank FeistyTerrier1195, Our community has rated this post as helpful. Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. The Alcatel LinkZone 2 is a low-end hotspot that performs as well as you'd expect from its $90 price. Enter your zip code and email address on the promotion page and click "Check Availability Now". MSRP $90.00. Enter your phone's hotspot password. .css-dixatk{color:#000000 !important;background-color:!important;}.css-dixatk:hover{color:#141414 !important;background-color:#f0f0f3 !important;}.css-dixatk:focus{color:#141414 !important;background-color:#f0f0f3 !important;}.css-1ay6ky1{line-height:50px !important;}Ask a question. Dec 27, 2017 by Reset Your Connection and Your Hotspot 5. Step 2. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. I have successfully connected a Windows 10 laptop and an Android tablet thru my phone for at least 12 months. There's a single light to show that Wi-Fi is on; three lights showing signal strength; three for battery capacity; and one to show if there are any SMS messages. Consider Distance and Interference; Change Channel. The LinkZone showed uplink speeds from 20 to 30Mbps, while the OnePlus showed uplink speeds more on the 30Mbps side of that range. Thank you. We look forward to hearing back from you. Additionally, WPS also allows you to connect to the network with a PIN (Personal Identification Number). Ensure it is the correct one. If you have an iPhone, your hotspot is named after your phone. The MDM9207 can only do 2x10MHz or 1x20MHz carrier aggregation and 64QAM encoding on download, and a single 20MHz carrier on upload. I'm that 5G guy. Optimum The LinkZone 2 is a little plastic brick with some small blue indicator lights on the front. Toggle the Wifi Switch On/Off Airplane Mode Reboot the device Forget & Reconnect Check Power Saving Mode Update/Rollback Android OS Update the routers firmware Restart the modem/router Check if any third party app is causing the issue Clear cache storage and You must have JavaScript enabled to use this form. Mobile hotspots solve this problem. If you are not sure about this, you can fix the time and date settings on your Android devices as follows. 3. It is NOT a network problem, because my husband has a Samsung Phone and I can have them side-by-side, and his works great (love their wireless), but my Idol will say "No Internet". (You need to enter the passcode if you enabled it. They support more devices at once than your phone does. Now my devices connect to the hotspot but have NO INTERNET ACCESS. Launch your internet browser and enter your routers IP Address in the address bar (this is usually 192.168.1.1). If you mean youre connected to the router, but internet isnt working have you reset the router and cable modem? aepro | Staff posted this deal. All of the downloads are safe from the vendor's official website. Step 2.Tap Advanced options, change DHCPto Staticfrom IP settings, enter a custom IP like 192.168.1.20in the IP addressfield, and tap Save. At the end of your next 30 days, you might want to up your data plan to 8 gigs. Both your phones should have the correct date and time settings in order for the hotspot to work. Blair Par. device name: Go to Settings > Personal Hotspot. The difference showed up clearly in our tests. shellay2002, Oct 29, 2018 by $10 for 1 gig or $20 for 3 gigs. raquellujan191, Ester Garza Keep an eye on your inbox! Step 1.Open Settingsand tap Wi-Fi & network > Hotspot & tethering > Wi-Fi hotspot. Yoyo Eckmeyer The LinkZone 2 can't touch that. It's a little black plastic box that measures 2.5 by 4.1 by 0.5 inches (HWD) and weighs 3.2 ounces; you can slip it into a pocket with no problem. Router options are basic. Although it supports most of T-Mobile's LTE bands (2/4/5/12/25/26/66/71), this means it can't tap into all of the lanes of 4G that T-Mobile generally makes available now. Your routers indicator light should be lit up if your Wi-Fi is on and it may change colors depending on the strength of the signal. With that phone in 5G mode, I was getting an average of 70Mbps. This is much like entering a password to access a network, but its a code that changes frequently. If you have an older ZTE Z917 or ZTE Z915 hotspot, there's no reason to upgrade; this hotspot has the same guts. You can turn this mode on your guest device and then quickly switch it back off. In most cases, when you press the WPS button on the router, it will start broadcasting a signal, allowing any WPS-capable device to connect to the network without having to type in a network name or password. If eligible, Alcatel Linkzone 2 bundled with 1-month of 2GB 5G/4G Data will be added to cart. 3. The airplane mode on your phone disconnects you from all of the networks that you are connected to. Which one is a better deal depends on who's running a promotion. Type the following command and press enter to flush the DNS. Many WiFi hotspots are public, but some are less open. Alcatel Linkzone Make sure your phone's internet connection is working. Find the Alcatel LinkZone 2 network and tap on it to connect to the network. In your original post, you stated that your devices can connect to the mobile hotspot but have no internet access. Alcatel Your subscription has been confirmed. If your mobile hotspot is connected but you have no Internet on your Android device, the issue is likely due to a technical setting on your phone. You can check the method below to try to fix the hotspot connected but no internet issue. Step 1. No need to root your Android device and no technical skills required. The above band works on almost all the WiFi compatible devices out there, and your connected device should now be able to access the Internet through your hotspot. I'm that 5G guy. Connected The Linkzone uses a Qualcomm MDM9225, an LTE category 4 modem from 2012. Put Your Phone Closer to the Mobile Hotspot 8. Linux. Also, is the case that was previously opened for this issue still being worked on and investigated by our technical support team as of right now. 14 3 comments Best Add a Comment SlimTheShady1975 2 yr. ago Update! Option 1: Uninstall your Antivirus utility such as McAfee, Norton - since it might be interfering with Mobile hot. Senior writer of the iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android-related issues. @tjwilson2174 wrote: Yes, my initial High speed data is used; but my devices have always connected at the reduced speed for the entire month of my prepaid term, both usb tethered mode and hotspot enabled.. Hotspot Connection Was this answer helpful? Make sure airplane mode isn't enabled on your mobile device. After the firmware is downloaded, clickthe Fix Now button to start the fixing process. I will start with the simplest solution, so follow them in order: Restart your LinkZone 2 device Update firmware Check SIM Card Restore default APN settings Reset your LinkZone 2 device to factory settings Restart your LinkZone 2 You can do this on both your host as well as the guest device to check if doing this resolves your problem. With a OnePlus 8 Pro phone locked to 4G-only mode in the same location at the same time, I was getting 59Mbps. Step 1.Go to Settings > Wi-Fi & network > Wi-Fi, tap the hotspot you are connected to, and then tap the pencil icon at the top. You have the option to add data. Step 5. We tested the Linkzone indoors and outdoors at ten different locations around New York City, comparing it with a Moto Z phone with a more recent Qualcomm Snapdragon 820 chipset. You can also tap the +(plus) icon to add a new APN. 00:25. But many T-Mobile plans include some hotspot use, and since the Linkzone uses an older modem chipset, you'll get better indoor performance on a recent flagship smartphone than you will with this hotspot. Ashlynn Mosley, Mary Werner You can revive your dead Android device in a few simple steps. All trademarks and service marks are the property of their respective owners. I've actually been here for every "G." I've reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also write a weekly newsletter, Fully Mobilized, where I obsess about phones and networks. New customers only. Go to Network Connections and right click on the virtual adapter> Properties> Internet Protocol version 4 (TCP / IPv4)> Properties. Alcatel no Simply hold down the Powerbutton and choose Restartfrom the options on your screen. The Best Mobile Hotspot Deals This Week*. I got four of these when they were a buck each last year. Make sure you have the paper with the admin password that came with your modem. Its an incredibly useful tool. Touch and hold Hotspot . the is a network outage or some maintenance work done by the carrier. The first thing you need to do is turn on the hotspot. If the above steps do not solve the problem, you may need to reset the LinkZone. the data speed after your 1 gig is used up is stated on the website as a maximum of 128 kbps. No Internet Connection WebAlcatel WiFi LINK is an app to manage all ALCATEL LINKHUB devices and Alcatel wireless routers belonging to the LINK family. I've been using Tracfone | AT&T for years with HOTSPOT & Tethering with no issues but all of a sudden I cannot use the internet using my phone as a HOTSPOT. Approximately how many devices are you adding to your mobile hotspot? Enter the hotspot, a delightful innovation that lets you connect to the internet at places that arent home or work. Have you checked your usage and made sure that it hasn't been all used? Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. However, you can choose to go the static route and allocate a static IP to your phone. @estergarza, I had this similar problem on my Phone and Tablet and it's actually quite simple to fix. Option 2: Open Mobile hotspot settings (Settings > Network & Internet > Mobile hotspot) Turn on mobile hotspot. PCMag supports Group Black and its mission to increase greater diversity in media voices and media ownerships. See if Optimum is available for your home. You can usually find the PIN code next to the WPS button on your router. Beggars can't be choosers, and T-Mobile hotspot users have been beggars for years now. Rule Out Airplane Mode 4. This will reset the device and hopefully restore access to the Internet.